Unit 12
process and operations
? Aim
? Procedure
1 What do I have to do?
1)Background information
2)phrases and sentences
3)steps
2 A production process
3 When things go wrong,what do we
do?
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Aim
To present and practice English as
it is used both in the explanation of
modern machines and the processes
they carry out,It also covers describing
the operations needed to get machines
to work and to show others how to
undertake certain business operations
Back.
Read the article
what does the author suggest?
Describing how things function in a
non-technical fashion is frequently
required in business,You may have to
explain how to operate a machine like a
computer or an automatic ticket machine,
or how to use a gadget,
Go.Back.
Also you will need to understand
explanations of how to get machines or
gadgets to work,It’s important to be able
to adjust your language in order to take
into account the people you’re talking to,
whether they are your customers,clients
or colleagues,
Go.Back.
People who use modern machines
aren’t all experts,who understand the
technical processes and terms,To be
user-friendly you’ll need to employ simple
instructions in language which isn’t too
technical,After all,you’ll often be dealing
with non-experts,and they may not know
the difficult words,so you’ll have to
explain them.
Back.
Phrases and sentences
digital display beep
alarm flashing
feed it into the slot disconnect
MODE up-date
Ignore
Back,continue.
1.Face down,
2,…indicate in the digital display how
many copies you want.
3,… it takes it in automatically.
4,It just feeds through.
5,…just wait for the line to disconnect …
6,And then I press that the alarm is set to
come on.
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Listening comprehension
Some expressions used
Role-play
Back.
Listening to the recording,and
match the things to the three
talks
? A
? B
? C
fax
alarm
photocopier
The four main points
? Photographer
1,Make sure that
there is paper
2,Put the document
down,face down.
3,Indicate how
many copies you
want.
4,Press the button.
? Fax machine
1.Turn the face up.
2.Feed it into the
slot.
3,Dial the number.
4.Pres the green
button.
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? To explain the order in which certain things
are done
? To check that the other person is following
you,or has understood
? If you want to ask someone to explain
something to you
? If you haven’t understood the explanation
? When you think you’ve understood
Back.
First of all …
The next thing you have to do is …
… and then finally
Make sure you ….
Oh,and by the way,don’t forget to …
Oh,and be careful not to …
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? OK,so is that clear?
? Does that seem to make sense?
? So there we are,Do you have any questions?
Back.
? Excuse me,could you show me how to …?
? I wonder if you could tell me how this works?
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? I’m sorry,I didn’t quite follow you there.
? I’m sorry,what did you say that part was
called?
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? If I’ve understood right …
? So is the basic idea that …?
? You mean …
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Role-play
? Explain to your friends or classmates your
gadget,using the expressions and sentences
we summarized.
Back.
A production process
? Vocabulary
? Read the articles
and answer the
questions
Go.
Back.
Vocabulary
ingredients precision
chocolate bars bubbles
product processing cricial
processing and control technology
microprocessors texture
monitor roasting
grinding/ground
Back.