Spatially Distributed 
Queues II
M/G/1
2 Servers
N servers
Approximations
M/G/1
Ambulance
(0,0)
(0,Y
0
)
Directions
Of Travel
X
A
Y
A
(X
0
,0)
Two-Server “Hypercube” 
Queueing Model
 aDistinguishable servers
 aDifferent workloads (due to geography)
 aCan appear with or without queueing
 `With -- usually FCFS
 `Without -- usually means a backup contract 
service is in place
Poisson Arrivals from any sub-region A
A
B-A
λ(A)=λ
1
λ(B-A)=λ
2
B = “Service Region”
λ = λ
1
+ λ
2
Balance of Flow Equations
1,0
λ
2
μ
0,0 0,1
λ
1,1
λ
μ 
μ
λ
1
μ
Balance of Flow Equations
P
00
(λ
1
+ λ
2
) = P
01
μ + P
10
μ
P
01
(λ + μ) = P
11
μ + P
00 
λ
1
Etc.
P
00
+P
10
+P
01
+P
11
= 1
Workload and Imbalances
 aρ
1
= W
1
= P
01
+ P
11
 aρ
2
= W
2
= P
10
+ P
11
 aWorkload Imbalance = ?W = |W
1
-W
2
|
Average System-Wide 
Travel Time
T(A)=f
11
T
1
(A) + f
22
T
2
(B-A)
+f
12
T
1
(B-A) + f
21
T
2
(A)
Queueing
Average System-Wide 
Travel Time
T(A)=f
11
T
1
(A) + f
22
T
2
(B-A)
+f
12
T
1
(B-A) + f
21
T
2
(A)
Geometry
How do we obtain the f
nj
’s?
 aConsider a long time interval T
 af
12
=(# requests that assign unit 1 to area 2)/ 
(total # requests answered) aTotal # requests answered = (1-P
11
)λT
 aAverage # requests that are “server 1 to area 
2” is λ
2
TP
10
.  Why?
 aTherefore f
12
=(λ
2
TP
10
/ [1-P
11
]λT) =             
{λ
2
/(1-P
11
)λ)} P
10
x
y
-1
+1
x=-0.25 x=0.75
*
w
1-w
High
Demand
Area:
50%
workload
Rectangular City Example
Equal travel time
Boundary line
Optimal Districting
 a“Dispatch the closest available server’ is 
often not optimal, where ‘optimal’ implies 
minimizing mean travel time
 aMay not be good for reducing workload 
imbalance either
 aWith numerical example in book, the 
optimal boundary line is shifted to the right 
by 10/126 miles.
x
y
-1
+1
x=-0.25 x=0.75
*
Equal travel time
Boundary line
w*=53/1261-w*=73/126
High
Demand
Area:
50%
workload
Optimal
Boundary Line
10/126
Rectangular City Example
Boundary Line Comparison
 aEqual travel time boundary line
 `T(A
w=1/2
)=0.46246
 `?W = 0.05236
 aOptimal boundary line
 `T(A
w*
)=0.46166
 `?W = 0.04405
Two server Loss Model:  
Boundary Line Result
 aTo minimize mean city-wide mean 
travel time:
 aThe optimal partitioning consists of a 
set of points within the region that is a 
constant travel time s
0
closer to facility 
1 than to facility 2. (Carter, Chaiken, 
Ignall, 1972)
 aDoes our rectangular city example work 
for this? 
S
0
: Optimal Partitioning
α ≡ λ /2μ
μ
1
= μ
2
S
0
= [2α /(2α +1)]{T
2
(B) ? T
1
(B)}
Directions
Of Travel
1
2
Directions
Of Travel
1
2
Equal travel time 
boundary line
Directions
Of Travel
1
2
S
0
growing larger
Directions
Of Travel
1
2
The S
0
result is general
 aWorks for discrete grid
 aOne way streets
 aGeneral transportation network
 aRick Jarvis, in an MIT Ph.D. thesis, 
generalized this to N servers
Switch now to N Servers
"Hypercube Queueing Model"
Setup:  Hypercube
Queueing Model
 aRegion comprised of geographical atoms 
or nodes
 aEach node j is an independent Poisson 
generator, with rate λ
j
 aTravel times: τ
il
= travel time from node i
to node j
 aN servers
 aServer locations are random: l
nj
Setup:  Hypercube
Queueing Model - con't.
 aServer assignment:  one assigned
 aState dependent dispatching
 aService times:  mean = 1/μ
n ; 
negative 
exponential density
 aService time dependence on travel time
 aWe allow a queue (FCFS, infinite 
capacity)
Fixed Preference Dispatch 
Policies for the Model
 aIdea:  for each atom, say Atom 12, there 
exists a vector of length N that is the 
preference-ordered list of servers to 
assign to a customer from that atom
 aExample:  {3,1,7,5,6,4,2}, for N=7.
 aDispatcher always will assign the most 
preferred available server to the customer
 aUsually order this list in terms of some 
travel time criterion.
Customer in square
marked X.  Place an
asterisk in each square
that could have the 
closest server.
Assume each server is available
and is located 'somewhere' in
his/her square "police beat."
X
X*
*
** *
*
*
* *
X*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
* *
* *
Example Dispatch Policies
 aSCM:  Strict Center of Mass
 `Place server at its center of mass
 `Place customer at its center of mass
 `Estimate travel times:  center of mass to 
center of mass
 aMCM:  Modified Center of Mass
 `Place server at its center of mass
 `Keep customer at centroid of atom
 `Estimate travel times:  center of mass to 
centroid of atom
Example Dispatch Policies
 aEMCM:  Expected Modified Center of 
Mass
 `Do the conditional expected travel time 
calculation correctly, conditioned on the 
centroid of the atom containing the customer
Are fixed preference 
policies optimal?
 aAVL:  Automatic Vehicle Location:  
dispatch the real time nearest server
 `This can be incorporated into the Hypercube 
framework, but very carefully!
 `Consider two servers:
RA1
X
Customer
RA2
What to know about the 
Hypercube Queueing Miodel
 aKnow the 2-server setup
 aBe able to work with a 3-server model
 `Read in the text the formulas to apply
 aForget the cases for N>3 servers.
Square Root Laws (approximations)
In Chapter 3 we found
E[D] = C
A
N
0
Area of service region
Number of mobile servers
depended on distance metric
and location strategy
Assumes all N
0
servers are available or free (not busy)
Now consider N to be a R.V.
Might we expect the following to be true?
E[D | N = k] = C
A
k
       k = 1,2,..., N
0
What if the locations of servers were determined by a homogenous
spatial Poisson process, with busy servers selected by "random erasers"?
Getting to Expected Travel Distance
E[D] = P
0
D
0
+ P
k
k =1
N
0
∑
C
A
k
From M/M/N
0
queueing model
where P
k
= Probability of k servers available (M/M/N
0
)
Moving to E[D]
Since P
0
0, we can write?
E[D] ? CAE
states of
M / M / N
0
[1 / N ]
We now apply "B-" probability reasoning, to get
E[D] ? C
A
E[N]
(Jensen's Inequality shows that this Eq. is a lower bound to true E[D].)
Finishing
E[N] ≈ N
0
? N
0
ρ = N
0
(1 ? ρ)
E[D] ≈ C
A
N
0
(1 ? ρ)
E[T] ≈
C
v
A
N
0
(1 ? ρ)
+
v
a
Acceleration term
Great results in practice
Jensen's Inequality
0
0.2
0.4
0.6
0.8
1
1.2
12345678910
Series1
N
1/ N
Jensen's Inequality
0
0.2
0.4
0.6
0.8
1
1.2
12345678910
Series1
50% of
probability
mass here
50% of
probability
mass here
True mean
"B-" mean
N
1/ N
Jensen's Inequality
If g(X) is a convex function over the region of non-zero probability,
then
E[g(X )] ≥ g(E[X])
(Problem 5.5 explores this further.)



