Object-Oriented Software Engineering
Practical Software Development using UML and Java
Chapter 4,
Developing Requirements
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 2
4.1 Domain Analysis
The process by which a software engineer learns about
the domain to better understand the problem:
? The domain is the general field of business or
technology in which the clients will use the software
? A domain expert is a person who has a deep knowledge
of the domain
Benefits of performing domain analysis:
? Faster development
? Better system
? Anticipation of extensions
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 3
Domain Analysis document
A,Introduction
B,Glossary
C,General knowledge about the domain
D,Customers and users
E,The environment
F,Tasks and procedures currently performed
G,Competing software
H,Similarities to other domains
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 4
Re qu i r e m e nt s
m us t b e d e t e rm i ne d
Cl i e nt s ha ve pro duc e d
re qui re m e nt s
N e w
de ve l opm e nt
E vol ut i on o f
e x i s t i ng s ys t e m
A B
C D
4.2 The Starting Point for Software Projects
green field project
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 5
4.3 Defining the Problem and the Scope
A problem can be expressed as,
? A difficulty the users or customers are facing,
? Or as an opportunity that will result in some benefit such
as improved productivity or sales,
The solution to the problem normally will entail
developing software
A good problem statement is short and succinct
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 6
Defining the Scope
Narrow the scope by defining a more precise problem
? List all the things you might imagine the system doing
— Exclude some of these things if too broad
— Determine high-level goals if too narrow
Example,A university registration systemI n i t i a l l i st o f p r o b l e ms
w i t h v e r y b r o a d sc o p e
N a r r o w e d
sc o p e
S c o p e o f
a n o t h e r sy st e m
e x am s ch e d u l i n g
r o o m a l l o c a t i o n
f e e p a y m e n t
b r o w si n g c o u r se s
r e g i s t e r i n g
e x am s ch e d u l i n g
r o o m a l l o c a t i o n
f e e p a y m e n t
b r o w si n g c o u r se s
r e g i s t e r i n g
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 7
4.4 What is a Requirement
Requirement,A statement about the proposed system
that all stakeholders agree must be made true in order
for the customer’s problem to be adequately solved.
? Short and concise piece of information
? Says something about the system
? All the stakeholders have agreed that it is valid
? It helps solve the customer’s problem
A collection of requirements is a requirements document.
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 8
4.5 Types of Requirements
Functional requirements
? Describe what the system should do
Non-functional requirements
? Constraints that must be adhered to during development
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 9
Functional requirements
? What inputs the system should accept
? What outputs the system should produce
? What data the system should store that other systems
might use
? What computations the system should perform
? The timing and synchronization of the above
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 10
Non-functional requirements
All must be verifiable
Three main types
1,Categories reflecting,usability,efficiency,reliability,
maintainability and reusability
— Response time
— Throughput
— Resource usage
— Reliability
— Availability
— Recovery from failure
— Allowances for maintainability and enhancement
— Allowances for reusability
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 11
Non-functional requirements
2,Categories constraining the environment and
technology of the system.
— Platform
— Technology to be used
3,Categories constraining the project plan and
development methods
— Development process (methodology) to be used
— Cost and delivery date
- Often put in contract or project plan instead
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 12
4.6 Some Techniques for Gathering and
Analysing Requirements
Observation
? Read documents and discuss requirements with users
? Shadowing important potential users as they do their work
— ask the user to explain everything he or she is doing
? Session videotaping
Interviewing
? Conduct a series of interviews
— Ask about specific details
— Ask about the stakeholder’s vision for the future
— Ask if they have alternative ideas
— Ask for other sources of information
— Ask them to draw diagrams
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 13
Gathering and Analysing Requirements...
Brainstorming
? Appoint an experienced moderator
? Arrange the attendees around a table
? Decide on a ‘trigger question’
? Ask each participant to write an answer and pass the
paper to its neighbour
Joint Application Development (JAD) is a technique based on intensive
brainstorming sessions
!
!
! !
!
!
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 14
Gathering and Analysing Requirements...
Prototyping
? The simplest kind,paper prototype,
— a set of pictures of the system that are shown to
users in sequence to explain what would happen
? The most common,a mock-up of the system’s UI
— Written in a rapid prototyping language
— Does not normally perform any computations,
access any databases or interact with any other
systems
— May prototype a particular aspect of the system
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 15
Gathering and Analysing Requirements...
Informal use case analysis
? Determine the classes of users that will use the facilities
of this system (actors)
? Determine the tasks that each actor will need to do with
the system
More on use cases in Chapter 7
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 16
4.7 Types of Requirements Document
? Requirements documents for
large systems are normally
arranged in a hierarchy
Requirements
xxxx
xxxxxxx
xxx
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xxxxx
xxxxxxxxxxxxx
xxxxxxx
xxx
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subsy stem 1 subsy stem 2
Requirements
xxxx
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xxx
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xxxxxxx
xxx
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Requirements
Def inition
xxxx
xxxxxxx
xxx
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xxxxx
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xxxxxxx
xxx
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Requirements
Specif ication
xxxx
xxxxxxx
xxx
xxxxxxxxxxx
xxxxx
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xxxxxxx
xxx
xxxxxxxxxxxxxxxsub-subsy stems
sub-subsy stems
Requirements
Definition
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Definition
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Definition
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Requirements
Specification
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Definition
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Specification
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Definition
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Requirements
Specification
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Two extremes:
An informal outline of the requirements using a few
paragraphs or simple diagrams
requirements definition
A long list of specifications that contain thousands of
pages of intricate detail
requirements specification
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 17
Level of detail required in a requirements
document
? How much detail should be provided depends on:
— The size of the system
— The need to interface to other systems
— The readership
— The stage in requirements gathering
— The level of experience with the domain and the
technology
— The cost that would be incurred if the requirements
were faulty
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 18
4.8 Reviewing Requirements
? Each individual requirement should
— Have benefits that outweigh the costs of development
— Be important for the solution of the current problem
— Be expressed using a clear and consistent notation
— Be unambiguous
— Be logically consistent
— Lead to a system of sufficient quality
— Be realistic with available resources
— Be verifiable
— Be uniquely identifiable
— Does not over-constrain the design of the system
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 19
Requirements documents...
? The document should be:
— sufficiently complete
— well organized
— clear
— agreed to by all the stakeholders
? Traceability:
D e s i g n
d o c um e nt
.,,, du e t o
r e qu i r e m e nt 1,2
R e q u i r e m e n t s
d o c um e nt
1, 1 X X X X
.,,, b e ca u s e
1, 2 Y Y Y Y
r at i on al e
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 20
Requirements document...
A,Problem
B,Background information
C,Environment and system models
D,Functional Requirements
E,Non-functional requirements
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 21
4.9 Managing Changing Requirements
Requirements change because:
? Business process changes
? Technology changes
? The problem becomes better understood
Requirements analysis never stops
? Continue to interact with the clients and users
? The benefits of changes must outweigh the costs,
— Certain small changes (e.g,look and feel of the UI) are usually
quick and easy to make at relatively little cost,
— Larger-scale changes have to be carefully assessed
- Forcing unexpected changes into a partially built system will
probably result in a poor design and late delivery
? Some changes are enhancements in disguise
— Avoid making the system bigger,only make it better
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 22
4.13 Difficulties and Risks in Domain and
Requirements Analysis
? Lack of understanding of the domain or the real problem
— Do domain analysis and prototyping
? Requirements change rapidly
— Perform incremental development,build flexibility into the
design,do regular reviews
? Attempting to do too much
— Document the problem boundaries at an early stage,carefully
estimate the time
? It may be hard to reconcile conflicting sets of requirements
— Brainstorming,JAD sessions,competing prototypes
? It is hard to state requirements precisely
— Break requirements down into simple sentences and review
them carefully,look for potential ambiguity,make early
prototypes
Practical Software Development using UML and Java
Chapter 4,
Developing Requirements
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 2
4.1 Domain Analysis
The process by which a software engineer learns about
the domain to better understand the problem:
? The domain is the general field of business or
technology in which the clients will use the software
? A domain expert is a person who has a deep knowledge
of the domain
Benefits of performing domain analysis:
? Faster development
? Better system
? Anticipation of extensions
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 3
Domain Analysis document
A,Introduction
B,Glossary
C,General knowledge about the domain
D,Customers and users
E,The environment
F,Tasks and procedures currently performed
G,Competing software
H,Similarities to other domains
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 4
Re qu i r e m e nt s
m us t b e d e t e rm i ne d
Cl i e nt s ha ve pro duc e d
re qui re m e nt s
N e w
de ve l opm e nt
E vol ut i on o f
e x i s t i ng s ys t e m
A B
C D
4.2 The Starting Point for Software Projects
green field project
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 5
4.3 Defining the Problem and the Scope
A problem can be expressed as,
? A difficulty the users or customers are facing,
? Or as an opportunity that will result in some benefit such
as improved productivity or sales,
The solution to the problem normally will entail
developing software
A good problem statement is short and succinct
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 6
Defining the Scope
Narrow the scope by defining a more precise problem
? List all the things you might imagine the system doing
— Exclude some of these things if too broad
— Determine high-level goals if too narrow
Example,A university registration systemI n i t i a l l i st o f p r o b l e ms
w i t h v e r y b r o a d sc o p e
N a r r o w e d
sc o p e
S c o p e o f
a n o t h e r sy st e m
e x am s ch e d u l i n g
r o o m a l l o c a t i o n
f e e p a y m e n t
b r o w si n g c o u r se s
r e g i s t e r i n g
e x am s ch e d u l i n g
r o o m a l l o c a t i o n
f e e p a y m e n t
b r o w si n g c o u r se s
r e g i s t e r i n g
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 7
4.4 What is a Requirement
Requirement,A statement about the proposed system
that all stakeholders agree must be made true in order
for the customer’s problem to be adequately solved.
? Short and concise piece of information
? Says something about the system
? All the stakeholders have agreed that it is valid
? It helps solve the customer’s problem
A collection of requirements is a requirements document.
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 8
4.5 Types of Requirements
Functional requirements
? Describe what the system should do
Non-functional requirements
? Constraints that must be adhered to during development
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 9
Functional requirements
? What inputs the system should accept
? What outputs the system should produce
? What data the system should store that other systems
might use
? What computations the system should perform
? The timing and synchronization of the above
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 10
Non-functional requirements
All must be verifiable
Three main types
1,Categories reflecting,usability,efficiency,reliability,
maintainability and reusability
— Response time
— Throughput
— Resource usage
— Reliability
— Availability
— Recovery from failure
— Allowances for maintainability and enhancement
— Allowances for reusability
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 11
Non-functional requirements
2,Categories constraining the environment and
technology of the system.
— Platform
— Technology to be used
3,Categories constraining the project plan and
development methods
— Development process (methodology) to be used
— Cost and delivery date
- Often put in contract or project plan instead
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 12
4.6 Some Techniques for Gathering and
Analysing Requirements
Observation
? Read documents and discuss requirements with users
? Shadowing important potential users as they do their work
— ask the user to explain everything he or she is doing
? Session videotaping
Interviewing
? Conduct a series of interviews
— Ask about specific details
— Ask about the stakeholder’s vision for the future
— Ask if they have alternative ideas
— Ask for other sources of information
— Ask them to draw diagrams
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 13
Gathering and Analysing Requirements...
Brainstorming
? Appoint an experienced moderator
? Arrange the attendees around a table
? Decide on a ‘trigger question’
? Ask each participant to write an answer and pass the
paper to its neighbour
Joint Application Development (JAD) is a technique based on intensive
brainstorming sessions
!
!
! !
!
!
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 14
Gathering and Analysing Requirements...
Prototyping
? The simplest kind,paper prototype,
— a set of pictures of the system that are shown to
users in sequence to explain what would happen
? The most common,a mock-up of the system’s UI
— Written in a rapid prototyping language
— Does not normally perform any computations,
access any databases or interact with any other
systems
— May prototype a particular aspect of the system
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 15
Gathering and Analysing Requirements...
Informal use case analysis
? Determine the classes of users that will use the facilities
of this system (actors)
? Determine the tasks that each actor will need to do with
the system
More on use cases in Chapter 7
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 16
4.7 Types of Requirements Document
? Requirements documents for
large systems are normally
arranged in a hierarchy
Requirements
xxxx
xxxxxxx
xxx
xxxxxxxxxxx
xxxxx
xxxxxxxxxxxxx
xxxxxxx
xxx
xxxxxxxxxxxxxxx
subsy stem 1 subsy stem 2
Requirements
xxxx
xxxxxxx
xxx
xxxxxxxxxxx
xxxxx
xxxxxxxxxxxxx
xxxxxxx
xxx
xxxxxxxxxxxxxxx
Requirements
Def inition
xxxx
xxxxxxx
xxx
xxxxxxxxxxx
xxxxx
xxxxxxxxxxxxx
xxxxxxx
xxx
xxxxxxxxxxxxxxx
Requirements
Specif ication
xxxx
xxxxxxx
xxx
xxxxxxxxxxx
xxxxx
xxxxxxxxxxxxx
xxxxxxx
xxx
xxxxxxxxxxxxxxxsub-subsy stems
sub-subsy stems
Requirements
Definition
xxxxxxxxxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
xxxxxxxxxx
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Requirements
Specification
xxxxxxxxxxx
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Requirements
Definition
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Requirements
Specification
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Requirements
Definition
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Requirements
Specification
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Requirements
Definition
xxxxxxxxxxx
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xxxxxxxxxxxxxxxxxx
xxxxxxxxxx
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Requirements
Specification
xxxxxxxxxxx
xxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxx
Two extremes:
An informal outline of the requirements using a few
paragraphs or simple diagrams
requirements definition
A long list of specifications that contain thousands of
pages of intricate detail
requirements specification
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 17
Level of detail required in a requirements
document
? How much detail should be provided depends on:
— The size of the system
— The need to interface to other systems
— The readership
— The stage in requirements gathering
— The level of experience with the domain and the
technology
— The cost that would be incurred if the requirements
were faulty
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 18
4.8 Reviewing Requirements
? Each individual requirement should
— Have benefits that outweigh the costs of development
— Be important for the solution of the current problem
— Be expressed using a clear and consistent notation
— Be unambiguous
— Be logically consistent
— Lead to a system of sufficient quality
— Be realistic with available resources
— Be verifiable
— Be uniquely identifiable
— Does not over-constrain the design of the system
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 19
Requirements documents...
? The document should be:
— sufficiently complete
— well organized
— clear
— agreed to by all the stakeholders
? Traceability:
D e s i g n
d o c um e nt
.,,, du e t o
r e qu i r e m e nt 1,2
R e q u i r e m e n t s
d o c um e nt
1, 1 X X X X
.,,, b e ca u s e
1, 2 Y Y Y Y
r at i on al e
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 20
Requirements document...
A,Problem
B,Background information
C,Environment and system models
D,Functional Requirements
E,Non-functional requirements
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 21
4.9 Managing Changing Requirements
Requirements change because:
? Business process changes
? Technology changes
? The problem becomes better understood
Requirements analysis never stops
? Continue to interact with the clients and users
? The benefits of changes must outweigh the costs,
— Certain small changes (e.g,look and feel of the UI) are usually
quick and easy to make at relatively little cost,
— Larger-scale changes have to be carefully assessed
- Forcing unexpected changes into a partially built system will
probably result in a poor design and late delivery
? Some changes are enhancements in disguise
— Avoid making the system bigger,only make it better
? Lethbridge/Laganière 2001 Chapter 4,Developing requirements 22
4.13 Difficulties and Risks in Domain and
Requirements Analysis
? Lack of understanding of the domain or the real problem
— Do domain analysis and prototyping
? Requirements change rapidly
— Perform incremental development,build flexibility into the
design,do regular reviews
? Attempting to do too much
— Document the problem boundaries at an early stage,carefully
estimate the time
? It may be hard to reconcile conflicting sets of requirements
— Brainstorming,JAD sessions,competing prototypes
? It is hard to state requirements precisely
— Break requirements down into simple sentences and review
them carefully,look for potential ambiguity,make early
prototypes