Preliminary Draft – Comments and Suggestions Welcomed
Version 1.01
1
Communications Policy, Media Development, and Convergence
Douglas A. Galbi
Senior Economist
2
Competitive Pricing Division
Common Carrier Bureau, FCC
January 18, 2001
Abstract
In the deliberations of scholars, policy analysts, and policy makers,
television has exceptional power and influence. Yet the historical
record shows that television has not changed the economics of attention
for large populations in the course of their daily lives. This contrast is
not merely a fluke or just ironic. It points to a major impediment to the
development of information societies. State-owned-and-controlled
media can be an important policy lever for overcoming this opposition
and promoting the growth of more diverse media environments and
more diverse ways of interacting with media.
1
The most current version will be available from http://www.erols.com/dgalbi/telpol/think.htm or
http://www.galbithink.org .
2
The opinions and conclusions expressed in this paper are those of the author. They do not necessarily
reflect the views of the Federal Communications Commission, its Commissioners, or any staff other than
the author. I am grateful for numerous FCC colleagues who have shared their insights and experience with
me. Author’s address: dgalbi@fcc.gov; FCC, 445 12’th St. SW, Washington, DC 20554, USA.
2
Contents
I. Introduction
II. Thirty Years of Deliberation of US Broadcast Law
III. Time with Media in Everyday Life
A. Media Use Prior to Radio and Television
B. Radio and Television Time in the late 1990s
C. The Boring Story
IV. Macro-Economics of Attention Seeking
A. Advertising’s Share of the Economy: Constant Long-Term
B. Real Advertising Spending Per Media Hour: Constant Long-Term
V. Effects of Advertising Prior to Radio and Television
A. Visions and Aspirations
B. Building National Brands
C. Commercial Value
VI. The Importance of Attention to Government
A. The Future Includes State Media
B. Promoting a Multiplicity of Sources and Outlets
VII. Conclusion
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I. Introduction
Convergence is widely considered to be about television. Anticipated developments –
“interactive television,” “TV meets the Web,” “the coming collision of the Internet with
broadcast law, ” etc. – describe enhancements to television, new platforms for television,
and the relationship between the regulatory framework for television and that for other
media.
3
Policy makers have considered at length how to foster the development of high-
density television and digital television.
4
Internet content providers have sought to move
from banner advertisements to advertisements more like those on television. From the
perspective of many advertising agencies and Internet entrepreneurs, streaming media,
following the model of television, are necessary to get rich, to be entertaining, and to hold
persons’ attention.
Television is subject to detailed and distinctive government regulation. Among most
scholars, policy-analysts, and policy-makers, television is considered especially powerful
and influential. Thirty years of deliberation of US broadcast law demonstrate clearly the
power and influence of television on this group of persons. Further scholarly and policy
deliberation about the special power and influence of television does not appear to be
worthwhile. If convergence is about television, or something like television, convergence
will happen only very slowly.
The historical record indicates, however, that different media have not had dramatically
different effects on the mundane personal choices of large populations. Television did
not replace reading or other activities; it supplemented them. Over the past seventy-five
years, growth in discretionary time can account for all the time currently spent watching
television. Moreover, the advent of radio and television has not changed total advertising
spending as a share of total output, nor changed significantly total advertising spending
per adult media hour. The historical record shows that print media alone were sufficient
3
In its Public Notice indicating approval of the merger between America Online (AOL) and Time Warner,
the FCC stated its intention to initiate a proceeding on “interactive television services.” See FCC 01-11,
January 11, 2001. “TV Meets the Web” is the name of Van Dusseldorp & Partners’ website and newsletter
focusing on media convergence in Europe. See http://www.tvmeetstheweb.com . A workshop on Next
Generation Internet Policy in Brussels in mid-September, 1999 highlighted “the coming collision of the
Internet with broadcast law.” The European Commission and the Global Internet Project (GIP) co-hosted
the forum. See the GIP publication, “Convergence & Cyberspace: New Challenges Emerge” (May 20,
2000), p. 3. Paper available at
http://www.gip.org/publications/classification.asp?CLASSIFICATION_ID=10 .
4
In a major industrial policy initiative, in 1997 the FCC gave additional spectrum to each television
licensee for the provision of advanced television, high density television, digital television, or other
services; the total value of this spectrum has been estimated to be $15-$70 billion dollars. The
development of this policy is still widely discussed. See, for example, “FCC Chairman Kennard Calls For
More Benefits To Public From $70 Billion Give-Away Of 2nd Digital TV Channel,” FCC Press Release
October 10, 2000, online at
http://www.fcc.gov/Bureaus/Miscellaneous/News_Releases/2000/nrmc0044.html ; Report of the Advisory
Committee on the Public Interest Obligations of Digital Television Broadcasters (Dec. 1998), online at
http://www.ntia.doc.gov/pubintadvcom/pubint.htm ; for FCC proceedings in this area, see
http://www.fcc.gov/dtv/ . Other countries are encountering the same policy issues; in Australia, see for
example, Given, Jock, “Digital D-Day” (20 July 1999), online at
http://www.comslaw.org.au/research/Broadcasting/19990729_digitalaq.html .
4
to create new visions and aspirations, build national brands, and generate significant
commercial value. For the most part, divergence never occurred in the economic effects
of media.
5
Hence convergence cannot be slow in coming.
In any case, communications policy should promote, not convergence, but worthwhile
social, political, and economic goals. The historical record shows that over seventy-five
years advertising has grown about the same rate as the over-all economy. Thus if policy
seeks information industries to serve as an engine for creating new economic
opportunities and jobs, policy should seek to develop media not supported by advertising.
Most persons today spend a large amount of time within the home, sitting down,
watching pre-packaged, distributor-scheduled streaming audio and video, i.e. television.
If “the greatest menace to freedom is an inert people,” policy should encourage the
growth of more diverse media environments and more diverse ways of interacting with
media.
6
To promote serious discussion of serious issues, as well as the release of human
energy in healthful productive, avocational, social, political, and ludic communications,
7
policy should encourage the development of a multiplicity of communications sources
and outlets.
Stating policy goals is easy; the question is always what to do. The growth in the number
of participants in the communications industry, the globalization of firms, and rapid
technological change make many traditional policies unintelligible or ineffective. In the
Microsoft antitrust case, in the AOL Time Warner merger, and in formulating pricing
policies, policy makers and industry participants are increasingly recognizing the
importance of economics of attention.
8
An insightful policy analyst pointed out early in
the 1990s:
When new technologies conducive to increasingly diverse and smaller-scale mass
communications emerge, commercial market forces and deeply ingrained media
habits pull back hard in the other direction.
9
Communications policy needs to identify effective levers for influencing commercial
media development and wide-spread habits of media use.
5
Thus for policy purposes television is not something to be made into an appliance like a toaster; it’s
always been more or less like People magazine with animation.
6
The quotation is from the concurring opinion of US Supreme Court Justice Louis Brandeis in Whitney v.
California 274 US 357 (1927). Articles in the trade press indicate that Internet appliances currently under
development may foster the growth of more diverse environments for media use and more diverse ways of
interacting with media.
7
The provision of mere entertainment, while not encouraged, is generally tolerated.
8
A key issue in the Microsoft case relates to how control was exercised over the first screen seen when
starting Windows. The first screen is important because most users notice it and do not change it.
Similarly, the FCC’s approval of the AOL Time Warner merger included a condition requiring that AOL
Time Warner must allowing ISPs providing services over AOL Time Warner facilities to control the
contents of the first screen that subscribers see. With respect to pricing policies, Odlyzko, Andrew, “The
history of communications and its implications for the Internet” (available at
http://www.research.att.com/~amo ) shows that historically customers have preferred flat-rate
communications services. With such services customers do not have to pay attention to usage. For a short,
well-written article building on Odlyzko’s work, see Cohen, Hal, “The Price is Wrong,” The Industry
Standard, January 1-8, 2001, online at www.thestandard.com .
9
Neuman, W. Russell, The future of the mass audience (Cambridge, UK: Cambridge Univ. Press, 1991) p.
165.
5
In the right media environment, state-owned-and-controlled media can be such levers
consistent with liberal, democratic values. The unattractive history associated with such
forms of media, as well as the past limited scope of broadcasting opportunities, has
rightly foreclosed most consideration of such policy instruments.
10
Current and
anticipated changes in relevant circumstances suggest that more extensive discussion of
state media is now warranted.
11
State-owned-and-controlled media might be used to help
change habits of media use, address issues that are hindering the development of business
plans for commercial Internet information sources and services, and further the separation
of politics and business in the information industry. Recognizing the importance of
economics of attention, communications policy could converge with media development.
II. Thirty Years of Deliberation of US Broadcast Law
Since the late 1960s scholars, policy-analysts, and policy-makers have deliberated
extensively about the legality and desirability of regulating broadcasting differently from
print media in the US
12
The U.S experience offers rich insight into the special power and
influence of broadcasting. In contrast to most countries, in the US there has been private,
commercially driven broadcasting continually since the mid-1920s. The fundamental US
sector-specific statutory law regulating broadcasting has not changed since 1934.
Moreover, in contrast to European constitutional law, US constitutional law features
greater continuity of texts, a more clearly defined domain of texts, and a more rigidly
structured textual hierarchy. In this context, commercial and institutional incentives,
deep ideological currents of skepticism toward constraints on personal and
entrepreneurial freedom, and a rich civic tradition of articulating the public interest have
powered deliberatively productive clashes between broadcast law and other legal claims.
In the US the special nature of broadcasting has been discussed and scrutinized at various
levels for over thirty years.
At the end of the year 2000, highly respected commentators and relevant US government
institutions are deeply divided on broadcast law, and there have been no clear, widely
accepted changes in policy orientation.
13
The current practical significance of US
10
“Unattractive” means here unattractive to most persons living in high-income liberal democracies. Many
persons living in formerly communist countries in Central and Eastern Europe now consider the historical
period associated with state media to be preferable to their current situation.
11
Constitutional law might rightly preclude policies that seem desirable in particular circumstances; clearly
a strong constitution is important to public health. I leave to others to analyze questions of constitutional
law. Note, however, that observed new practices are consistent with the emergence of state media. See
Section V.
12
Important early contributions to these deliberations are the Supreme Court case and judgement , NBC v.
United States, 319 US 192 (1943) and Barron, Jerome, “Access to the Media – A New First Amendment
Right,” 80 Harvard Law Review 1641 (1967).
13
Recently the FCC’s personal attack and political editorial rules have created an unusually dramatic
controversy. See Joint Statement of Commissioner Susan Ness and Commissioner Gloria Tristani
Concerning the Political Editorial and Personal Attack Rules (Gen. Docket No. 83-484) [on the web at
http://www.fcc.gov/Speeches/Ness/States/stsn819.html ], Joint Statement of Commissioners Powell and
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broadcast programming regulation may be rather small.
14
However, the discourse
associated with US broadcast programming regulation is closely related to that associated
with broadcast ownership regulation. Parties have argued that such regulation has highly
significant effects, and regulations concerning broadcast ownership currently present
important, contentious issues before the FCC. Moreover, broadcast programming
regulations often have a broader scope and are more determinately implemented
elsewhere.
15
In important ways thirty years of deliberation of US broadcast law have been fruitful.
This experience provides important evidence about the economics of human attention
with respect to scholars, policy-analysts, and policy-makers. It shows that broadcasting
has a powerful and influential position, and that changes in broadcast law are not likely to
be the result of scholars, policy-analysts, and policy-makers’ deliberations.
16
Consider an important text published and widely read in the US over twenty years ago.
A young scholar wrote, acknowledging and strengthening the conclusions of a growing
literature, “Differences [between print and broadcasting] indeed exist, but they are either
too insignificant to justify momentous distinctions in treatment under the first amendment
or too broad and vacuous to be persuasive. We must, therefore, conclude that they are
the same.”
17
He then noted, “…society has long considered broadcasting to be
meaningfully different from the print media, and this perception has greatly influenced
the decision to allow regulation only in the former.”
18
Finally, the scholar went on to
provide a rational defense for different regulatory treatment of broadcasting, given that
there are no relevant differences between broadcasting and print. This argument proved
to be highly influential, at least in the legal academy.
19
The success of the argument
Furchtgott-Roth, Re: FCC Gen Docket No. 83-484 [on the web at
http://www.fcc.gov/Speeches/Powell/Statements/stmkp817.html ], FCC Order and Request to Update
Record (rel. Oct. 4, 2000) MM Docket No. 83-484 [on the web at
http://www.fcc.gov/Bureaus/Mass_Media/Orders/2000/fcc00360.pdf ], FCC Order (proceeding terminated)
(rel. Oct. 23, 2000) MM Docket No. 83-484 [on the web as Word document at
http://www.fcc.gov/Bureaus/Mass_Media/Orders/2000/fcc00386.doc , as text file (without footnotes) at
http://www.fcc.gov/Bureaus/Mass_Media/Orders/2000/fcc00386.txt ].
14
One respected scholar states that in some measure traditional US broadcasting regulation is still in place,
but it has a “musty odor.” He states, “…neither private or public controls seem likely to have a large
impact on the free flow of information and ideas.” See Robinson, Glen O., “The Electronic First
Amendment: An Essay for the New Age,” 47 Duke Law Journal (March, 1998) p. 903, 970.
15
For a review of broadcast programming regulation in Britain, France, Germany, and Italy, see Barendt,
E., Broadcasting Law: A Comparative Study (Oxford: Clarendon Press, 1993) Chapter V.
16
This analysis of the economics of human attention is different from an analysis of professional interests
and incentives, which would consider, for example, interests in getting re-elected or re-appointed, or the
relative personal returns from exploring news ways of shaping foundational law versus collecting and
publishing numbers. For an example of such analysis, see Powe, L.A. Jr., “The Supreme Court, Social
Change, and Legal Scholarship,” 44 Stan. L. Rev. 1615 (July, 1992), Section V.
17
Bollinger, Lee C., “Freedom of the Press and Public Access: Toward a Theory of Partial Regulation of
the Mass Media,” 75 Michigan Law Review (Nov. 1976), p. 16.
18
Id., pp. 16-17.
19
Powe notes, “…it swept the legal academy, being immediately and impressively embraced in Laurence
Tribe’s treatise American Constitutional Law and becoming the standard citation in any discussion of the
topic [footnote to American Constitutional Law omitted].” Powe, Lucas A., Jr, American Broadcasting and
the First Amendment (Univ. of California Press, 1987) p. 5. On the other hand, the argument or the
7
shows the powerful intellectual position of broadcasting law and the extensive rational
resources and options available to justify it.
20
Broadcasting has successfully invoked the emotive power of democracy, education, and
other important values.
21
The following scholarly analysis of broadcasting’s importance
provides a good example:
A well-functioning democracy therefore depends not just upon a formal education
system, but also upon an ongoing informal education system.
In the United States, this informal education system has many components –
film, newspapers, books, journals of opinion, magazines, radio, political
campaigns, billboards, marches, workplace conversations – but none is as
important as television.
…The Internet provides vastly more information than television, but does so
only if citizens actively seek that information out. Television informs even the
passive observer.
…It [television] defines the public. …more than forty million households
tuned in for the final episode of Seinfeld [a thirty minute adult situational
comedy]. Television is unique in its capacity to produce this type of shared
experience and for that very reason can be regarded, at least today, as the
paramount public medium.
22
Here television shows its power in a seamless argument from democracy to education to
Seinfeld. Other arguments have linked broadcasting to other emotive subjects such as
raising children, sex and violence, self-improvement, and helping disable persons. The
success of such arguments demonstrates broadcasting’s tremendous power in policy
deliberations.
Broadcasting is also very powerfully positioned economically. A significant amount of
deliberation about broadcast law has drawn upon economic authority. For example, an
article’s author (Bollinger) was not mentioned at all in an influential article that the reigning FCC chairman
and his legal assistant published four years after Bollinger’s article was published. See Fowler, Mark S.
and Daniel L. Brenner, “A Marketplace Approach to Broadcast Regulation,” 60 Tex. L. Rev. 207 (Feb.
1982).
20
See also Logan, Charles W., “Getting Beyond Scarcity: A New Paradigm for Assessing the
Constitutionality of Broadcast Regulation,” 85 Calif. L. Rev. 1687 (Dec. 1997). Writing about twenty years
after Bollinger, Logan notes that the scarcity justification for broadcast regulation has become unpersuasive
and that there are ominous signs that the Supreme Court may re-examine whether broadcasting should be
legally distinguished from print. He then offers new justifications to maintain the distinction. Note that
such an argument is relatively complex and is probably more powerful in print than if offered in audio or
video.
21
Democracy is so emotive of a word than some countries with political systems that might be judged, after
even just a small period of consideration, to be totalitarian include the word “democratic” in their names;
consider, for example, the former German Democratic Republic, which was known informally as East
Germany. Education is also highly emotive. Most persons feel that education is very important, although
discussions about curricula and standards are considered to be the epitome of tedium. Such discussions
often attract only narrow attention and achieve few results. See Graff, Harvey J. The Literacy Myth (New
York: Academic Press, 1979).
22
Fiss, Owen M., “The Censorship of Television,” 93 Nw. U. L Rev. (Summer, 1999) 1216, 1217. Fiss is
Sterling Professor of Law, Yale University.
8
important proposal for communications policy put forward four principles. Two of these
principles draw directly on the authority of economics:
[Principle: ] As a matter of policy, government should foster access by speakers to
media. …access means the ability to reach any willing recipient by any speaker
willing to pay the economic cost [omitted footnote defining economic cost in a
standard way] of doing so (and does not mean that government must or should
require others to subsidize the would-be communicator). …
[Principle: ] Government policies should foster diversity in the media
marketplace. …diversity is achieved when people are allowed to bid for any
information or entertainment they desire – no censorship – and they receive what
they seek, so long as they are willing to pay the economic costs of receiving it.
That is, the diversity principle dictates that there be no artificial government-
imposed barriers to transmission or reception of speech.
23
While the above principles might be interpreted as endorsing the extension of a vulgar
kind of freedom widely experienced and cherished in some societies, the principles are
also associated with economic authority. In economics, “cost” and “willingness to pay”
are key terms in disciplined analysis.
24
The phrase “no artificial government-imposed
barriers” can best be understood as an emphatically phrased conventional descriptor for a
particular comparative setting in an economic model. Overall, the two principles above
resonate with the terms and thrust of the First Fundamental Welfare Theorem of
Economics, widely considered to be a key source of authority in economics.
Using terms of economic authority, broadcasting can be also contraposed to that authority
in ways much more intricate, awe-inspiring, and powerful. One can consider the public
goods aspects of media products, positive and negative externalities, the implications of
collecting money only from advertisers, the conflict between advertisers’ and audiences’
interests, the malleability of preferences, the role of information problems, the
significance of monopolistic competition, the impact of international trade, and “Ruinous
Competition: Too Many Products, Too Much Fake Diversity.”
25
There is also “A
Solution and New Problem: Price Discrimination.”
26
One scholar has cataloged, “…ten
generic types of externalities that greatly affect whether a market production of media
content will correspond to the content that would be produced if the audience got what it
23
Krattenmaker, Thomas G., and Powe, L. A. Jr., “Converging First Amendment Principles for Converging
Communications Media,” 104 Yale L.J. 1730, 1731. The other two principles are: “Editorial control over
what is said and how it is said should be lodged in private, not governmental institutions;” and
“Government is not permitted to sacrifice any of the three foregoing principles to further goals associated
with either or both of the others. Where such sacrifice is not needed, however, government may extend the
goals associated with any of those principles.” Section VI of this paper argues that government editorial
control over government-generated information and content should play an important role in
communications policy.
24
“Consumer sovereignty” is also a term associated with economic authority. It tends to enter discussions
of broadcast law along with the other terms mentioned. Like them, it is not a term that a large number of
persons physically learn in the course of their daily lives; one learns what it means by studying economics
texts. Hence this term, as well as the other terms from economic authority, has little significance to the
question of whether persons should have the same sort of experience of freedom with respect to
communication goods as they have with respect to many other goods.
25
See Baker, Edwin C., “Giving the Audience What it Wants,” 58 Ohio St. L.J. 316-338.
26
Id., p. 344.
9
wanted when charged its real cost.”
27
Another scholar’s text supplies a list of eleven
perceived problems and associates them with the proposition that “well-functioning
television markets are inadequate.”
28
This same text also contains references to “the
television market,” “the communications market,” “the emerging communications
market,” “the broadcasting market,” “the media market,” and “the emerging media
market.”
29
The complex analytical work necessary to sort out and evaluate the
functioning of all these different configurations of markets is rather intimidating, and the
effect is to induce deference to the associated general claim.
A recent text on television and the public interest illustrates well this economics of
attention. The text starts with the following two sentences:
The communications revolution has thrown into question the value of imposing
public interest obligations on television broadcasters. But the distinctive nature of
this unusual market – with “winner-take-all” features, with viewers as a
commodity, with pervasive externalities from private choices, and with market
effects on preferences as well as the other way around – justifies a continuing role
for government regulation in the public interest.
30
The second sentence presents as its subject “the distinctive nature of this unusual
market.” Use of the word “market” economically invokes the authority of disciplined
analysis and the readers’ personal representations of the status quo in communications,
media, broadcasting, or television.
31
The preceding adjectives “distinctive” and
“unusual” help color the readers configuring of these representations. The second
sentence dashes off jargon, economic terms, and complex interactions, and then releases
intellectual tension in a familiar conclusion. Readers economically defer to economic
authority, connect television to the need for government regulation, and conserve
attention in dealing with the rest of the text.
Recent texts from influential sources in Europe also highlight the distinctive power of
audio-visual media. This term encompasses all streaming pre-produced audio and video,
but in deliberations it does not appear to be economically distinguishable from the terms
broadcasting or television.
The European Commission wrote in March, 1999:
The socio-cultural impact of the audiovisual sector, in particular broadcasting, is
without parallel. …The audiovisual sector, for its part, combines economic,
27
Id. p. 349.
28
See Sunstein, Cass R., “Television and the Public Interest,” 88 Calif. L. Rev. 509.
29
Id. passim.
30
Id. p. 501.
31
Evaluating whether US Supreme Court Justice Oliver Wendall Holmes used “market” in this way in his
famous “free” speech opinion in Abrams v. United States (1917) requires much more than a literal reading
of his opinion and a formalistic understanding of markets. Cf. Sunstein, Cass R., Democracy and the
Problem of Free Speech (New York: The Free Press, 1993) pp. 23-28. Neo-classical economics was not
well developed at the time Holmes issued his opinion. Moreover, Holmes’s apparent post-modern
perspective on truth (see Id. p. 26) differs strongly from the epistemological framework of neo-classical
economics. For an important article on another metaphor that has been widely misconstrued, see
Rothschild, Emma, “Adam Smith and the Invisible Hand,” American Economic Review 82(2), May 1994
pp. 319-22.
10
social, and cultural issues in a unique way. The socio-cultural impact of
television, for example, is without parallel.
32
The European Parliament wrote in October, 1999:
Parliament also considers that television as referred to in the Directive Television
without Frontiers [includes cable and satellite delivered television] will remain the
principle medium of primary information provision and processing for the
foreseeable future and that it is therefore of paramount importance in helping
people in our pluralist societies to arrive at opinions and decisions and in the
functioning of democracy, the preservation of cultural diversity and conveying
social values, irrespective of the type of financing (charges, advertising,
subscriptions, pay-per-view) and the method of transmission;
33
The Report of the High-level Group on Audiovisual Policy (October 1998) wrote:
…it is essential that the specificity of the [audiovisual] sector continues to be
recognized….
34
The Seminar on Audiovisual Media and Authorities (November, 1998) wrote:
There was a consensus on the specificity of the audiovisual sector and the
consequent need for regulatory measures which addressed this specificity….
35
A recent influential review of Europe’s digital revolution put in print an unusually
detailed and direct analysis:
The true rationale for broadcasting regulation lies in the uniquely influential role
of a medium which helps form public opinion, provides a forum for public debate
and discussion, and – in places where regulation has not intervened to prevent it –
offers a unique source of commercial and political power for private media
owners [reference omitted].
36
The pervasiveness and influence of such written texts provides compelling evidence of
the distinctive power of audio-visual media. Some philosophically oriented persons may
find it difficult to accept the truth that audio-visual media are especially powerful.
37
But
32
European Commission, Communication to the European Parliament, the Council, the Economic and
Social Committee and the Committee of the Regions, The Convergence of the Telecommunications, Media
and Information Technology Sectors, and the Implications for Regulation, Results of the Public
Consultation on the Green Paper [COM (1997)623], Brussels, 10 March 1999, COM(1999) 108 final, p.
1,5. Available on the web at http://europa.eu.int/ISPO/convergencegp/ .
33
Id. p. 11.
34
Id. p. 22 (Annex 2).
35
Id. p. 23 (Annex 2).
36
Levy, David A. L., Europe’s Digital Revolution: Broadcasting regulation, the EU and the nation state
(London: Routledge, 1999), p. 144.
37
For example, Mark S. Nadel, “A Technology Transparent Theory of the First Amendment and Access to
Communications Media” Federal Communications Law Journal, Vol. 43, No. 2 (April 1991) pp. 157-184
presents a carefully reasoned philosophical approach emphasizing conventional economic analysis.
Unfortunately such an approach is unlikely to win much substantive interest or have any effect. Much
philosophical thought has an insufficiently rich perspective on the relationship between truth and word,
action, and person. See Matthew Stewart’s learned, magisterial review of the intellectual history of
11
facts should be recognized: the issue has been extensively deliberated for over thirty
years in the US and the power of audio-visual media has been repeatedly affirmed. The
same conclusion has been emerging more recently in the much different institutional and
historical setting of Europe. Further deliberations in this area might seek to emulate
recent successes in theology, such as the Lutheran-Catholic statement on justification or
Pope Paul II’s actions and statements in Jerusalem.
38
Nonetheless, the above analysis of
the economics of human attention indicates that prospects for similar successes in
broadcasting law – deliberation clarifying and changing policy positions – are rather low.
III. Time with Media in Everyday Life
How a population allocates its time deserves more consideration from business persons,
policy-analysts, and policy-makers. Time is widely thought to be an important empirical
measure of attention.
39
The quality of politics, and the fortunes of particular politicians,
depends significantly on the extent of public attention. For businesses, attention is a
prerequisite for a sale. From a macroeconomic perspective, services are growing in
importance. Services are often denominated in time, and the consumption of services is
typically much more time dependent than the consumption of goods. Time may be more
important than money.
Adults in high-income countries have gained significant additional discretionary time
over the past seventy-five years. Discretionary time is time remaining after time spent
on paid work, family care, personal care (sleeping, eating, hygiene, and grooming), and
associated travel. Methodologically sophisticated time budget surveys in the US show
that average discretionary time for persons ages 18-64 rose from 34.8 hours per week in
1965 to 41.0 hours per week in 1995.
40
Based on more fragmentary evidence,
discretionary time for a male household head rose 220% in the US from 1880 to 1995.
41
These trends, along with other data, indicate that in the mid-1920s adults in the US
probably had about 26 hours of discretionary time per week.
42
Thus over seventy years
philosophy, particularly his discussion of Sophists. Stewart, Matthew, The truth about everything
(Amherst, N.Y.: Prometheus Books, 1997).
38
On the former, see http://lutheranworld.org/SpecialEvents/Justification/Welcome.EN.html. On the latter,
see, for example, Speech of Pope John Paul II, Visit to the Yad Vashem Museum (23 March 2000), on the
web at http://www.vatican.va/holy_father/john_paul_ii/travels/documents/hf_jp-ii_spe_20000323_yad-
vashem-mausoleum_en.html
39
E.g., among lovers, lawyers, and lobbyists.
40
Robinson, John P. and Geoffrey Godbey, Time for life: the surprising ways Americans use their time,
2’nd ed., (University Park, PA: Pennsylvania State University Press, 1999), p. 339. Holding demographic
factors constant, discretionary time rose about an additional three quarters of an hour.
41
Fogel, Robert William, The Fourth Great Awakening and the Future of Egalitarianism (Chicago and
London: Univ. of Chicago Press, 2000), p. 184. Discretionary time is projected to rise 24% from 1995 to
2040. Id.
42
An noted infra, discretionary time grew 220% in the US from 1880 to 1995, and about 18% from 1965 to
1995. These trends suggest about 22 hours of discretionary time in 1925. However, discretionary time
probably grew significantly faster from 1880 to 1925 than from 1925 to 1965. Weekly hours of paid work
fell about 11 hours from 1880 to 1925, as compared to a reduction of about 5.5 hours from 1925 to 1965.
See Historical Statistics of the United States, series D-627, D-589, D-593, and D-573. Other evidence
suggests that hours of housework did not fall significantly from the 1920s to the early 1960s (Robinson, p.
12
discretionary time of US adults increased from about 26 hours per week to 41 hours per
week. Discretionary time probably increased even more significantly in countries, such
as those in Europe, that currently have lower average hours worked per year than the
US
43
A. Media Use Prior to Radio and Television
The media environment and time spent with media were much different about 1925 than
now. Television did not exist in 1925; black and white television sets started to appear in
a significant number of consumers’ homes only about 1948. In the US and the UK,
which pioneered household radio, only about 1% of households had radios in 1923, with
that figure rising to 20% in 1926.
44
Silent movies and audio recordings were the only
non-print media just before the growth of radio. US movie theatre attendance in 1925
averaged about one attendance every two weeks, or an average of about 50 minutes per
week.
45
Expenditure on musical recordings was about one-fourth of expenditure on
movies.
46
Thus in the US about 1925 non-print media probably occupied only an hour of
an adult’s discretionary time per week.
The scholarly literature on the growth and spread of newspapers tends to emphasize the
enthusiasm of readers. A leading US social history invokes images of starvation and the
distribution of necessities: as the mass press spread into the countryside farmers “who
never before had a chance to receive a daily ration of fresh news from the city, gorged
themselves with two or even three daily papers….”
47
In 1925 US daily newspaper
circulation amounted to 1.2 newspapers per household.
48
Scholars have noted and
lamented the subsequent sharp decline, with newspapers per household falling to 0.6 in
1998.
49
Before the advent of radio and television, did the average person spend more
time reading news, or at least reading newspapers?
50
What about reading in general in
the era before radio and television?
49-51, Bowden, Sue, and Avner Offer, “Household appliances and the use of time: the United States and
Britain since the 1920s,” Economic History Review, XLVII 4(1994), pp. 733-734).
43
The average workyear in the mid-1990s in France, German, and Sweden was 5%, 8%, and 19% less,
respectively, than in the US Fogel, p. 186.
44
Bowden and Offer, Table 1, p. 729.
45
Historical Statistics, Series A-119 to A-122, H-873. Two popular films in 1925 were “The Gold Rush”
(75 minutes long) and “The Big Parade” (140 minutes long).
46
Historical Statistics, Series H-884, and “Recording Technology History”,
http://history.acusd.edu/gen/recording/notes.html, Section on New Popular Music.
47
Boorstin, Daniel, The Americans: The Democratic Experiment (New York: Random House, 1973), pp.
135-136.
48
Historical Statistics, Series R-176, and Statistical Abstract of the US, Table No. 1419.
49
Statistical Abstract, Table No. 1419, No. 1440. Putnam, Robert, Bowling Alone (NY: Simon & Schuster,
2000) p. 218.
50
A study in the mid-1920s of what parts of newspapers readers actually read found that the most popular
subjects were sports and cartoons. See Gray, William S., and Ruth Monroe, The Reading Interests and
Habits of Adults (New York: Macmillan Co., 1929) p. 43-44. Educational scholars at the time expressed
concern about the relatively rapid growth of tabloids and low quality reading material. See Gray and
Monroe, pp. 11, 39-68.
13
Circumstantial evidence suggests that the growth of radio and television – hot, rich media
– has not dramatically affected discretionary time allocated to reading. Among the
highest income countries (OECD members), newspaper circulation per person shows no
overall trend from 1950 to 1996.
51
Moreover, in contrast to newspaper circulation,
magazine circulation in the US shows a dramatic rise from 0.5 magazines per person in
1922 to 1.9 magazines per person in 1998.
52
A US study in the mid-1920s found that
popular weeklies, such as the Saturday Evening Post and Literary Digest, were retained
for about six months on average.
53
This suggests that in the mid-1920s magazine reading
was not a structured habit that kept up with the pace of periodical publication. Book
reading is the most difficult type of reading to assess empirically. Based on Publishers
Weekly’s count of new books and editions, the number of new books and editions
published in the US rose from 0.1 per thousand persons in 1925 to 0.3 per thousand
persons in 1997.
54
Direct evidence on reading time in the mid-1920s suggests that the average adult in the
US spent 23% of discretionary time reading, with newspaper reading amounting to about
10% of discretionary time. According to an academic leader in the movement to provide
a scientific, factual foundation for advertising, the average reader in 1925 spent 15
minutes per day reading the newspaper. Surveys that this scholar conducted and
reviewed support that conclusion, as did an earlier survey.
55
In contrast, scholars
51
Norris, Pippa, A Virtuous Circle: Political Communications in Post-Industrial Societies (NY: Cambridge
University Press, 2000) Chapter 4. Draft available on the web at http://www.pippanorris.com .
52
Figures are for persons ages 15 and older. Magazine circulation for 1922 is from Ayre’s Newspaper
Annual and Directory, as presented in Reeder, Ward G., “Amount and Kind of Reading in the Various
States,” Educational Research Bulletin Vol. 3 (April 30, 1924) p. 179. Magazine circulation for 1998
includes subscription and single copies for ABC and BPA audited titles. See Magazine Publishers of
America, on the web at http://www.magazine.org/resources/fact_sheets/cs1_9_00.html .
53
Based on 716 weeklies received at a junk dealers establishment in Cleveland in 1925. Weeklies received
that were published prior to 1924 were excluded from the calculation on the grounds that their “active life”
had passed. R.O. Eastman study, described in White, Percival, Advertising Research (New York: D.
Appleton and Company, 1927) pp. 302-305.
54
Figures are for persons ages 15 and older. The count of new books and editions is from Peters, Jean,
“Book Industry Statistics from the R.R. Bowker Company,” Publishing Research Quarterly (Fall 1992) p.
18, and Statistical Abstract, Table 938. Alternative sources indicate that the Publishers’ Weekly count
underestimated the number of new titles in 1990 by more than 50%. See Dessauer, John P., “The Growing
Gap in Book Industry Statistics,” Publishing Research Quarterly (Summer 1993) pp. 68-71.
55
Franken, Richard B., The Attention-Value of Newspaper Advertisements (The Association of National
Advertisers, 1925), p. 12. Several years earlier, this scholar, in conjunction with another leading academic
scholar of advertising, surveyed New York City business executives and professional men in order to gain
facts about reading habits. Among a wide variety of results about different aspects of newspaper
readership, the survey indicated that 65% of the survey respondents read “a newspaper” about 15 minutes
or less. Hotckkiss, George Burton, and Richard B. Franken, Newspaper Reading Habits of Business
Executives and Professional Men in New York (New York University, Bureau of Business Research, 1922),
Table 8. Surveys were mailed to 2000 persons, of which 599 (30.2%) responded. Hotchkiss and Franken
clearly use 15 minutes as a measure of total reading time, and their methodological sophistication suggests
that they would not be confused by the fact, measured in their survey, that persons often read more than one
newspaper. On the other hand, some respondents may have been confused. Note that this figure is for a
group associated with high income, high status, and high education, and each person on average read 2.80
papers. Comparing this group to other groups for which surveys had been conducted, Hotchkiss and
Franken noted, “It appears that the business and professional men of New York spend on the average a
larger amount of time in reading papers than is spent by the average college student. In fact, the amount of
14
associated with libraries and educational organizations found, in surveys focused on
reading habits and materials, much greater reading times. Personal interviews with 314
adults in Chicago in the early 1920s elicited reading times that averaged 28, 24, and 41
minutes per day for books, magazines, and newspapers, respectively. The interests of the
interviewer, the narrow scope and personal nature of the interview, and the socio-
economic status associated with reading created significant potential for over-reporting;
reported counts of reading material suggest that reading may have exaggerated by a
factor of two or more.
56
Evidence from general time budget studies in the early and mid
1930s suggests that persons read newspapers about 20-25 minutes per day, or about two
and a half hours per week.
57
Total reading time per adult in the mid-1920s probably
averaged about six hours per week.
B. Radio and Television Time in the late 1990s
In most countries over the past seventy-five years, television has dramatically reshaped
use of discretionary time. In the US, knowledgeable observers have linked current
television use to a figure of 7 hours per day, which implies 49 hours per week.
58
This
time is greater than has been shown by similar groups in other cities where such investigations have been
made.” Id. p. 5. A survey of 2300 “prominent business and professional men” in Chicago about 1910
found that about 15 minutes per day was the amount of time spent reading all newspapers. See Scott,
Walter Dill, The Psychology of Advertising (Boston: Small, Maynard, & Co, 1913) Chapter 16, esp. pp.
232-233.
56
See Gray, William S., and Ruth Monroe, The Reading Interests and Habits of Adults (New York:
Macmillan Co., 1929) pp. 28-29. The reported number of books read per year was 11.4 for men and 20 for
women. Data from another study in the mid-1920s indicated that men read about 2.5 books per year and
women 4 books per year. Id. p. 31. The percent of women who read magazines (81%) also appears high.
In interviews with 1,790 families in Cleveland in 1942, 55% of housewives possessed and claimed
readership of a magazine. See Paul W. Stewart and Ass., A Study of the Market Characteristics and the
Magazine Reading Habits of Cleveland Housewives (Neward: Family Circle Inc., 1942) p. 52. The number
of newspapers and magazines read also appears high relative to the national averages cited infra above.
Surveys of college students at University of Chicago and University of Rochester in the mid-1920s found
2-3 hours per week for reading of “serious books and magazines not directly connected with their
university courses.” Gray and Monroe, p. 73.
57
In a suburban area outside of New York City, 365 male executives, professionals, and other white collar
workers average 64 minutes of reading per day in time budgets during 1931-33. Many of these respondents
rode a commuter train to New York City, which may have encouraged reading. See Robinson, op. cit. pp.
38-39, 73-79, citing Lundberg, G.A., Mirra Komarowsky, and Mary McInerny, Leisure: A Suburban Study
(New York, 1934). A time budget study for 176 young adults in Boston in 1935 showed 29 minutes per day
for reading newspapers and magazines and total reading time of 51 minutes. See Robinson, op. cit., p. 39,
80-81, analyzing Sorokin, P.A. and C.Q. Berger, Time Budgets of Human Behavior (Cambridge, MA,
1939). Other data suggest that newspaper reading amounted to about 40% of total reading and 70% of
reading of newspapers and magazines. See above, Robinson, op. cit., p. 41, and Robinson, Time for Life, p.
140.
58
“The average American still spends seven hours per day watching television, but only eight hours a
month online.” Italicization was included in the original text. Statement of FCC Chairman William E.
Kennard, In the Matter of 1998 Biennial Regulatory Review – Review of the Commission’s Broadcast
Ownership Rules and Other Rules Adopted Pursuant to Section 202 of the Telecommunications Act, MM
Docket 98-35 (released June 20,2000) p. 67 [available on line at
http://www.fcc.gov/Bureaus/Mass_Media/Orders/2000/fcc00191.pdf ]. “The average home has its
television going for almost seven hours each day. …Beyond noting the undeniable fact that too many
people watch too much television, it is hard to know what to make of these statistics.” Krattenmaker and
15
figure effectively conveys the awesome amount of television viewing time, but otherwise
has little relevance. Table 1 provides, using data from television rating services, average
weekly television viewing time for adults in OECD countries in 1998.
59
Viewing time
ranges from 17 hours per week in Austria and Sweden to 30 hours per week in Mexico.
Based on ratings data, US television viewing time per person is 28-30 hours per week.
Television viewing times per person are much less than the occasionally quoted figure of
49 hours of television per week, but they are large relative to a typical adults’ amount of
discretionary time.
In collections of industry statistics on media usage, time allocated to radio and television
is far larger than time allocated to other media. Table 2 provides data, from the
Statistical Abstract of the United States, on US media usage for a variety of media in
1998. The time associated with daily newspapers is only 10% of television usage time
and 15% of radio time. The usage times associated with radio and television are more
than four times greater than the time associated with the next most intensively used
medium.
Table 1
Television Viewing Based on Ratings Data
(hours per person per week, 1998)
Country Hours Country Hours
Australia 23 South Korea 19
Austria 17 Mexico 30
Belgium 21 Netherlands 19
Canada 22 New Zealand 20
Czech Rep 24 Norway 18
Denmark 19 Poland 24
Finland 18 Portugal 18
France 23 Spain 25
Germany 22 Sweden 17
Greece 26 Switzerland 19
Hungary 27 Turkey 27
Ireland 23 UK 27
Italy 25 USA 28
Japan 29
Powe, Regulating Broadcast Programming, pp. 222-223. This statement provides an accurate description
of the statistic. It also perceptively indicates the typically long, wide path from the statistic to the
conclusion (“too many people watch too much television”).
59
See Norris, Table 5.2. Data is from Media Metrie, a Paris-based media ratings and consulting firm.
16
Table 2
Media Use In the US
Based on Industry Sources
(hours per week per person in 1998)
Type of Consumer Media Hours
Television 30.3
Radio 20.2
recorded music 5.5
daily newspapers 3.0
consumer books 1.8
consumer magazines 1.6
home commercial video 1.1
movies in theatres 0.3
home video games 0.8
consumer online Internet 1.4
A deeper understanding of the data in Tables 1 and 2 requires additional analysis. In
economics a basic analytical move is to trace the implications of a budget constraint.
Time budget studies indicate that the average person in the US had about 41 hours of
discretionary time in 1995. The total number of hours listed in Table 2 is 65.9. Since
Table 2 does not include media usage during work time, a significant amount of usage
given in Table 2 must be occurring simultaneously. In the mid-1920s media usage
accounted for about 27% of discretionary time. Suppose that in 1998 media usage
accounted for 50% of discretionary time (as defined and discussed subsequently, this in
fact appears to be the case). Then about 70% of media use given in Table 2 must have
been in conjunction with some other discretionary activity.
An analysis of Tables 1 and 2 should also include an analysis of sources and methods
used to compile the data. The US Census Bureau published the data in Table 2, which it
takes from Veronis, Suhler & Associates’ Communications Industry Forecast. Veronis,
Suhler & Associates describes itself as “the leading independent merchant bank solely
dedicated to the media, communications and information industries.”
60
Media usage for
radio and television are based on commercial rating data, while the other data are based
on survey research and consumer purchase data. A wide variety of industry organizations
apparently collected the data. No information is provided on survey methodology,
response rates, sample sizes, etc.
Veronis, Suhler & Associates’ television viewing data can be traced to Nielson Media
Research, which is a firm similar to that which produced the data in Table 1. Nielsen
60
See http://www.veronissuhler.com/careers/index.html .
17
Media Research’s website provides some information about its sample and
methodology.
61
It also describes an important use of its data:
Nielsen Media Research ratings are used like currency in the marketplace of
advertiser-supported TV. When advertisers want a commercial to reach an
audience, they need to place it in TV programs which deliver an audience. The
more audience a program delivers, the more the commercial time is worth to
advertisers. So the amount charged for advertising is usually a negotiated rate per
thousand viewers multiplied by the Nielsen Media Research audience estimate (in
thousands).
62
One critic of Nielsen’s rating data recently stated, “The numbers are paid for largely by
the TV networks, stations, and syndicators that sell the airtime…,” and she noted that
industry participants are trying to organize a rival rating service.
63
The commercially and
politically contentious nature of the service that Nielsen and other rating companies
provide is underscored by interest in these statistics at the highest political levels: the US
Congress directed investigations of television ratings in 1960-1961 and the US House
Commerce Committee held hearings on television ratings in 1963-1964.
64
For the purposes of the discussion here, comprehensive time budget scholarship provides
better evidence on media usage. This scholarship has focused on scientific analysis and
remained relatively separate from commercial and political concerns.
65
It takes a
comprehensive approach to time usage, ensuring methodological consistency among
times allocated to different activities. Time budget methodology recognizes that
activities, such as media use, may occur simultaneously, and it addresses the dimension
of attention by allowing respondents to associate a “primary” and “secondary” activity
with any block of time.
Analyzing time use raises difficult and complex issues. Time budget scholarship has
drawn collaboratively upon a wide range of international experience, including Soviet
experience dating back to time budget studies carried out in the mid-1920s.
Methodological issues have been extensively discussed and documented, and a large
amount of data has been placed in the public domain for wide-ranging scrutiny.
66
This
approach to investigation and analysis gives time budget scholarship considerable
scientific credibility.
61
See http://www.nielsenmedia.com/ , select from the index on the left “Who We Are and What We Do”
and “What TV Ratings Really Mean.”
62
Id. “What TV Ratings Really Mean,” p. 8 on printout.
63
Jensen, Elizabeth, “Meet the Nielsens,” Brills Content, March 1999 [on the web at
http://www.brillscontent.com/1999mar/features/nielsens.shtml ].
64
See Sterling, Christopher H. and John M. Kittross, Stay Tuned, A Concise History of American
Broadcasting (Belmont, CA: Wadsworth Publishing Co., 1978), pp. 418-9.
65
The Multinational Time-Budget Research Project was an early and prominent example of collaboration
in empirical social research among scholars in capitalist and socialist countries. See Szalai, Alexander, The
Use of Time, Daily activities of urban and suburban populations in twelve countries (The Hague: Mouton,
1972).
66
Szalai, Alexander, “Introduction: Concepts and practices of time-budget research,” in Id.
18
Time budget studies show that television as a primary activity uses 20-40% of
discretionary time, while radio listening is primarily a secondary activity. Table 3 shows
television viewing times based on methodologically consistent studies across twelve
countries in 1965.
67
Television viewing times center around 10 hours per week and
account for about 30% of discretionary time. US time budget studies show television
viewing time increased about 50% from 1965 to 1995.
68
If television viewing times for
most countries increased about that amount through 1998, then the ratings-based viewing
times in Table 1 are slightly less than twice the times suggested from time budget studies.
Radio listening times from time budget studies are more than ten times lower than those
from ratings data. Such differences clearly are not measurement errors; time budget
studies and ratings data use different attention thresholds in measuring media usage. This
difference highlights the importance of considering attention in analyzing media usage.
Table 3
Television Viewing Based on Time Studies
(hours per week per person as primary activity, 1965)
Location
TV
Hours
Discret.
Time
TV %
Bulgaria (Kazanlik) 6 27 21%
USSR (Pskov) 8 29 28%
Yugoslavia (Kragujevac &
Maribor)
10 31 31%
Hungary (Gyor) 10 23 41%
Peru (Lima) 10 36 27%
France (6 cities) 10 29 33%
Germany-West (ave. nat.) 10 32 32%
German-East 11 27 39%
US (ave. national) 11 35 31%
Poland (Torun) 12 31 39%
Czech Rep (Olomouc) 12 28 44%
Belgium (national) 13 35 37%
C. The Boring Story
A large amount of discretionary time is allocated to television in widely varying
economic, cultural, and programming environments. While there are differences in
television viewing times across countries, on average persons with a television spend a
large fraction of their discretionary time watching television. This rough empirical
67
Robinson, John P. and Philip E. Converse, “The impact of television on mass media usage,” in Szalai,
Table 4, p. 28. Viewing times in each country are average for persons owning a television set.
68
See Table 4 below.
19
regularity suggests that the attraction of television as a use of time is largely a
characteristic of the medium-apparatus itself and very general patterns of human activity.
The contrast between the US and the USSR in the mid-1980s highlights the attraction of
television. In the mid-1980s television programming and broadcasting in the USSR was
state-owned, state-controlled, and highly centralized.
69
Households had little opportunity
to choose between programs. In the USSR in the mid-1980s, 68% of households
received two or fewer program channels.
70
In contrast, television in the US in the mid-
1980s was privately owned and commercially driven, and television offered viewers
many programming choices. In the US in the mid-1980s, 88% of households received
five or more over-the-air television signals, while cable systems, with median capacity of
over 30 channels, passed 76% of households.
71
Despite the many sharp contracts between the US and the USSR, the television set, the
way television was watched, and time spent watching television were remarkably similar.
In both the US and the USSR the average viewer sat on a couch and watched a
rectangular colored screen about two meters away.
72
In the US in 1985 television
viewing times for employed men and women were 14.6 and 12.1 hours per week
respectively.
73
In Pskov, USSR in 1986, television viewing times for employed men and
women were 14.5 and 10.7 hours per week respectively.
74
One might debate whether
television programming in the USSR was better or worse than that in the US. Clearly it
was much different. There were also many fewer choices available for viewers, who
lived in much differently ordered societies. Rather than speculating about differences in
the quality of programming or the quality of the audience, a simple explanation for these
facts is that television programming content has not strongly shaped the physical
characteristics of viewing or the amount of viewing time.
75
Growth in discretionary time is closely related to growth in media use. Table 4 shows
trends in media use and discretionary time in the US from about 1925 to 1995. The share
of discretionary time allocated to media grew from about 25% in 1925 to about 50% in
69
Campbell, Robert W., Soviet and Post-Soviet Telecommunications (Boulder, Co: Westview Press, 1995),
Chapter 7.
70
Id. p. 147.
71
Setzer, Florence, and Jonathan Levy, Broadcast Television in a Multichannel Marketplace, FCC Office
of Plans and Policy Working Paper Series #26 (June 1991) Table 4, p. 18; Table 15, p. 68.
72
Housing arrangements were much different in the US and the USSR. The much higher ratio of residents
to rooms in the USSR meant that the couch from which USSR residents watched television typically also
served as a bed where the residents slept at night.
73
Robinson and Godbey, Table 9, p. 145.
74
Robinson, John P., Vladimir G. Andreyenko, and Vasily D. Patrushev, The Rhythm of Everyday Life
(Boulder, Co: Westview Press, 1989) Table 5.3, p. 93. Other estimates from other cities in the USSR in the
early 1980s are somewhat lower. For Kerchi in 1982, average television viewing time for men and women
was 13.7 and 11.5 hours per week respectively. See Patrushev, V.D., “Svobodnoe Vremja Gorodskogo
Naselenija: Prodolzhitelnost, Mesta I Sotsialnoe Okruzhenie ego Provedenija,” in Robochee I Svobodnoe
Vremja (Moscow, 1987), p. 22.
75
More narrowly focused communications research has shown that television viewing time depends
significantly on daily habits and rituals not closely related to programming content. See e.g. Rubin, A.M.,
“Ritualized and Instrumental Television Viewing,” Journal of Communication v. 34 n. 3 (1984) pp. 67-77;
Jeffres, L.W., “Cable TV and Viewer Selectivity,” Journal of Broadcasting 22 (1978) pp. 167-177.
20
1995. But the power of the new media on ordinary persons’ time has operated in a
particular way. Note that time spent reading newspapers did not change significantly
between 1925 and 1965, and discretionary time allocated to non-media activities has
changed little between 1925 and 1995.
76
Most of the increase in media usage since 1925,
in particular television viewing, is accounted for by increases in discretionary time.
77
Historically, the growth in time spent with television has largely come from growth in
discretionary time.
78
Table 4
US Trends in Media Use
Based on Time Studies
(hours per week as primary activity)
Year
Time Use c. 1925 1965 1995
Reading 6 4 3
Newspapers 2.5 2.5 0.8
Television 0 10 16
Other Media 1 1 1
Total Discret. Time 26 35 41
media time 7 15 20
non-media time 19 20 21
IV. Macro-Economics of Attention Seeking
Scholars, analysts, and publishers have long been concerned with how to effectively
attract and sustain attention. Joseph Pulitzer, a major early US newspaper publisher, put
the most important story on the right column of the front page of his newspaper,
76
In an impressive body of work, Robert Putnam has documented and explored a decline in civic
participation and social connectedness (“social capital”) since the 1950s and 1960s. He argues that
television watching has been a major cause of the decline in social capital. Table 4 shows that there has not
been a decline in discretionary time spent in activities other than media usage. Hence the effect of
television must not be primarily via time displacement. For evidence of other types of television effects,
see Cambell, David E., Steven J. Yonish, and Robert D. Putnam, “The American Viewer: The Multifaceted
Relationship Between Television and Civic Engagement,” Paper presented at the 1999 Annual Meeting of
the American Political Science Association, available on the web at
http://www.people.fas.harvard.edu/~dcampbel/papers.htm .
77
In the US from 1925 to 1995, time spent reading fell about 2 hours, television viewing grew to 16 hours,
and discretionary time grew by 15 hours. While these facts have been established only for the US, trends in
time use in other developed countries are probably similar.
78
Radio’s place in the allocation of discretionary time is more complex than that of television. In time
budget surveys, radio listening is primarily reported as a secondary activity. The development of radio
expanded the possibilities for secondary activity, i.e. listening to the radio while driving by oneself. This is
a different dimension of effective growth in discretionary time.
21
reversing earlier practice of placing the latest news on the inside pages.
79
Early in the
twentieth century scholars carried out laboratory experiments in which small pointers
were attached, using minute ivory or plaster cups, to a reader’s cornea in order to track
reading behavior.
80
Other scholars in the late 1930s, using a contrasting “soft science”
approach, conducted extensive interview-based studies of what parts of newspapers and
magazines attracted readers’ attention.
81
The search for empirical regularities in attracting attention has focused on narrow results.
For example, a study of agricultural magazine readers found:
…regular readers showed more interest in covers that put farmers in the
foreground, hogs in the background, than the reverse. On the other hand, new
readers were better attracted by covers on which hogs loomed larger than
farmers.
82
A study of different advertising media in the US in the early 1920s found that street car
advertising was noticed frequently (see Table 5), despite street car advertising spending
probably amounted to less than 1% of total advertising spending.
83
More recently, the
US Television Bureau of Advertising presented statistics indicating that, among different
media advertising, the public perceives television advertising to be by far “most
authoritative,” “most exciting,” “most influential,” and “most persuasive.”
84
On the other
hand, a large joint research project by the Internet Advertising Bureau and Millward
Brown Interactive found that a representative online (web) banner advertisement, as well
as a print advertisement, had a larger brand-linked impact on viewers than did a
representative television advertisement.
85
While many studies address particular concerns, the economics of attention in the
aggregate, over a long period of time, deserves more consideration. Aggregation can
highlight statistical regularities; for example, whether a particular boy will attract the
attention of a particular girl may be hard to judge, but that boys will attract girls’
attention is a clear empirical phenomenon. Taking a long-term view helps provide
environmental variation to identify behavioral regularities. In particular, development
and wide dissemination of radio and television sets has provided many new stages for
79
Leonard, Thomas C., News for all: America’s coming-of-age with the press (New York: Oxford
University Press, 1995) p. 132; pp. 132-146 provide a fascinating historical review of investigations into
what readers read.
80
Huey, Edmund Burke, The psychology and pedagogy of reading (Cambridge, MA: MIT Press, 1968
[New York: Macmillan, 1908]).
81
Advertising Research Foundation, The continuing study of newspaper reading (NY: Foundation of the
Association of National Advertisers and American Association of Advertising Agencies, 1939-1951);
Magazine Audience Group, Continuing study of magazine audiences (Chicago: Life, 1938).
82
Cited in Leonard, p. 133.
83
Table 5 is from Fig. 100 in White, Advertising Research, p. 290. Borden, Neil H., The Economic Effects
of Advertising (Chicago: Richard D. Irwin, 1942) p. 54, estimated streetcar advertising spending as 0.8% of
total advertising spending in 1935.
84
From the Television Bureau of Advertising web site [http:/www.tvb.org/tvfacts/tvbasics/basics24.html ].
Source lists is “TVB/THE MEDIA CENTER Bruskin/Audits & Surveys, Jan. 200, Adults 18+.”
85
1997 IAB online advertising effectiveness study (Internet Advertising Bureau, 1997), available on the
web at http://www.mbinteractive.com/site/iab/study.html . Current sentiment in the trade press runs
strongly against the effectiveness of banner ads.
22
attracting attention. Understanding how a population has reacted to these changes
provides important insight into the economics of attention.
Table 5
Type of Advertising Most Frequently Noticed
(early 1920s; telephone-based survey)
Type of Ad
San Fransciso,
Milwaukee, Chicago
Los Angelos,
Minneapolis
Street cars 30.6% 30.5% 33.3% 23.9% 25.7%
Newspapers 26.9% 29.1% 23.2% 37.9% 35.3%
Magazines 12.8% 16.8% 17.2% 13.9% 19.6%
Posters 14.4% 6.8% 6.7% 8.1% 8.1%
Electric signs 8.9% 11.6% 13.8% 11.5% 6.8%
Painted bulletins 3.4% 2.9% 3.4% 3.3% 3.2%
Signs on buildings 1.5% 1.7% 1.6% 0.9% 0.7%
Theater programs 1.5% 0.7% 0.8% 0.6% 0.6%
A. Advertising’s Share of the Economy: Constant Long-Term
While the historical development of radio and television has created new tools for
attracting attention, total advertising spending as share of the economy has been constant
long-term. Chart 1 shows US advertising spending, including direct mail advertising, as
a share of the economy’s overall output (GDP) from 1925 to 1999.
86
The advertising
share dropped sharply, and not surprisingly, during World War II, and experienced a dip
in the late sixties and early seventies. There is no evidence of a long-term upward trend.
As Table 6 shows, overall US advertising spending as a share of GDP was 2.6% in 1925
and 2.4% in 1998. Similarly, UK advertising spending as a share of GDP is roughly
horizontal in the long run, with a somewhat greater reduction associated with World War
II.
87
UK advertising as a share of GDP was 1.7% in 1924 and in 1998.
88
The advent of
86
The US Census Bureau has published figures for the total volume of advertising 1867 to 1970. See
Historical Statistics, Series T 444-471. These statistics represent the work of Robert J. Coen of McCann-
Erickson Worldwide. He has made subsequent figures available on the web and in Advertising Age. See
http://www.mccann.com/html/coenreport.html . The advertising statistics prior to 1935 have been subject
to considerable criticism and revision. See Pope, Daniel, The Making of Modern Advertising (New York:
Basic Books, 1983) pp. 21-28 and Simon, Julian L., Issues in the Economics of Advertising (Urbana:
University of Illinois Press, 1970) pp. 187-8 and Table 7.3. I have used Coen’s figures from 1935
(including direct mail) and Borden’s figure for 1925 (op. cit. p. 48 ( Table 1) and p. 57 (Table 3).
87
Looking at advertising spending shares from 1948 to 1999 (Advertising Statistics Yearbook 2000, Table
2.1) is misleading because World War II depressed advertising spending significantly.
88
UK advertising spending data for 1925, 1938, and 1952 are from Silverman, Rodney, Advertising
Expenditure 1952 p. 1, p 24 (Table 6). The 1925 figures represent informed estimates. The 1998 data are
from the Advertising Association. See http://www.adasoc.org.uk/inform/stats.html .
23
radio and television does not appear to have influenced total spending on advertising
relative to over-all economic activity.
89
Table 6
Advertising’s Share of the Economy
(ad spending as % of GDP)
Year
Location/Type 1925 1938 1952 1998
UK
Press 1.2% 1.0% 0.7% 0.9%
Radio & television 0.0% 0.0% 0.0% 0.5%
Other 0.5% 0.5% 0.3% 0.3%
Total 1.7% 1.5% 1.0% 1.7%
US
Press 1.5% 1.2% 1.0% 0.7%
Radio & television 0.0% 0.2% 0.3% 0.7%
Other 1.0% 0.9% 0.7% 0.9%
Total 2.6% 2.2% 2.0% 2.4%
89
Members of the advertising profession and scholars of advertising in the US have struggled with these
facts since the late 1950s. David M. Blank, the Director of Economic Analysis for CBS, a major US
television network, noted in 1963 that certain early advertising figures were overstated. He argued that a
better understanding of the facts and of the factors that affect advertising indicated that advertising would
continue to rise in relative importance. See Blank, David M., “A Note on the Golden Age of Advertising,”
Journal of Business, vol. 36 (Jan. 1963) pp. 33-38. A thorough study published in 1970 reached a similar,
although somewhat more tentatively expressed, conclusion. See Simon, pp. 187-192. Simon shows (pp.
167-187) that, looking across countries will huge difference in per capita income (from Pakistan to
Sweden), advertising’s share in GDP tends to rise with per capita GDP. This is an aspect of economic
development not captured in US and UK trends from 1925 to 1998. UK observers have also noted the
long-term constancy of UK advertising relative to the size of the UK economy. See Halstead, Sir Ronald,
“The Effect of Television on Marketing,” p. 410-11 in Brian Henry, ed., British Television Advertising: the
first 30 years (London: Century Benham, 1986).
Chart 1: U.S. Advertising Spending as Share of Output
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
1925 1935 1945 1955 1965 1975 1985 1995
Year
Percent
of
G
D
P
Press, Radio & TV O verall Advertising
24
The large differences in the development of commercial radio and television in the UK
compared to the US have produced only subtle changes in aggregate advertising
spending. Despite much stronger focus in the UK on public broadcasting and much
slower development of private broadcasting, in both the US and the UK radio and
television advertising amounts to about 30% of total advertising. In the US the advent of
radio and television shifted about half of the print advertising share to these new media.
In the UK the growth in radio and television advertising came about equally from the
shares of print and other media. Overall, print, radio, and television advertising in the US
and U.K amount to about the same shares of GDP. The most dramatic differences
between the US and the UK are the much greater significance in the US of direct mail
advertising, directory advertising, and other media. These differences existed before
1938, and hence they are probably not a feature of the growth of radio and television.
B. Real Advertising Spending Per Media Hour: Constant Long-Term
The growth of radio and television has not significantly changed real advertising
spending per media hour. Advertising is typically purchased in terms related to persons
reached and extent of exposure. Table 7 provides this sort of calculation for US
newspaper, magazine, radio, and television advertising from 1925 to 1995. The hours
figure for 1925 has significant uncertainty, and reasonable different estimates for it would
change real media spending per hour in 1925 by –25% to +50%. Given that real income
increased by about nine times between 1925 and 1995, the difference in real advertising
spending per media hour across this period is astonishingly small.
90
Table 7
US Real Advertising Spending/Media Hour
(print, radio, & TV)
Year
1925 1965 1995
Media Hours/Person-Year 208 728 962
Persons Ages 15-64 (ths.) 73,342 115,752 171,676
Ad Spending/Year (mil.) $1,433 $9,761 $97,622
Purchase Power of $ (1998=1) 9.50 5.28 1.09
Real Ad Spending/
Media Hour (1998 $/mil. hrs) $0.89 $0.61
$0.65
This evidence suggests that television does not provide advertisers with a distinctively
powerful tool for gaining persons’ attention. Real advertising spending per media hour
indicates the average value to advertisers of ordinary persons’ time with media. If
television represented a dramatic change in technology for gaining attention, one might
90
Real GDP growth is estimated based on Statistical Abstract, Table 1435 p. 882.
25
expect to see advertisers spending significantly more per media hour when television
viewing dominates media usage. The evidence does not show this. One might also
expect to see more advertising spending per media hour when the stakes – the average
income level of consumers – are higher. The evidence does not show this. Instead,
comparing 1995 to 1925, about the same level of advertising spending per hour is applied
to about 4.6 times as many media hours. The growth of television has lead to an
accumulation of advertising time, not to an increase in advertising spending intensity.
V. Effects of Advertising Prior to Radio and Television
While attention seeking has many different motives, generally the point is not to spend
money but to influence behavior. Print today is often consider to be a “cold medium,”
one that influences behavior through information conveyed rather than through sensual
delight or a vision of a better life. Reading historical documents creates a much richer
understanding of the effects of simple, immobile black figures on a white page. US
historical texts show that print media, without support from radio and television, shaped
visions and aspirations, built strong national brands, and influenced mundane choices of
large numbers of persons.
A. Visions and Aspirations in Print
In the US in the early 1920s print media were an important means for widely
disseminating visions and aspirations. As a leading historian of advertising put it, “…ad
creators tried to reflect public aspirations, rather than contemporary circumstances, to
mirror popular fantasies rather than social realities.”
91
In 1920 a respected academic, the
Dean of the New York University School of Commerce, declared to an assembly of
advertising agents:
Yours is the profession of enlightenment. A promoter of commerce? Yes. An
instrument of distribution? Assuredly. But you think too meanly of advertising if
you confine it to these terms. It is an agency of civilization. …[proclaim] the
good gospel of advertising not merely as an economic force, but as the prophet of
progress, and the moulder of public opinion, which is the strength of democracy
and the hope of our civilization.
92
Of course for hundreds of years printed texts have been an important means for putting
forward similar sorts of aspirations. But a qualitative change in the scope and intensity of
such claims appears to have taken place between 1895 and 1905, prior to the era of radio
and television.
93
91
Marchand, Roland, Advertising the American dream: making way for modernity, 1920-1940 (Berkeley:
U. Cal. Press, 1985) p. xvii.
92
Laird, Pamela Walker, Advertising progress: American business and the rise of consumer marketing
(Baltimore, MD: The Johns Hopkins University Press, 1998) pp. 363, 364, quoting Joseph French Johnson
from Poster II (Aug. 1920) pp. 23-25,59,61.
93
This change is documented and analyzed as a central feature of Laird, Id.
26
Reactions to this change provide evidence of its significance. Running articles with titles
such as “Unpunished Commercial Crime,” “Notes for a History of Book Puffery,”
“Swindling and Newspaper Advertising,” “How to Curb Bill-Posters,” “The Fight
Against Advertising Disfigurement,” and “The Right to Keep the World Beautiful,”
authors in high-brow US magazines in the first decade of the twentieth century fought
against the new and expanded uses of print media.
94
By 1920 many persons thought that
an enormous amount of money was spent on print advertising. A survey found that
persons over-estimated advertising expenditures for well-know products by more than a
factor of four.
95
Concern about the growth of tabloids that highlighted crime and
sensationalism in order to build circulation and advertising revenue was widespread in
the early 1920s.
96
Reading was supposed to promote enlightenment and social progress.
Print advertising of the early 1920s was largely about creating images, imagined
experiences, and sense impressions. A psychology scholar in 1924 declared that, for
much of advertising:
97
Its sole function seems to be to keep a brand name before the public to make it
familiar, to impress it upon the memory. Criticism of advertising of this sort,
sometimes called “poster” advertising is very frequent. …there is a difference
between remembering or being familiar with an article and being convinced of its
value… The former may well exist without the latter. The former depends upon
complying with the so-called laws of association, the most important of which are
frequency of experience, and vividness of experience or strength of impression.
To arouse conviction regarding the value of a commodity is quite a different
matter.
The implicit and explicit attempts to identify and promote a “rational” theory of
purchasing behavior highlight the contrasting empirical fact: even before radio and
television, images and impressions sold goods. As a leading advertising agency explained
in 1926, “To sell goods we must also sell words. In fact we have to go further: we must
sell life.”
98
The changing role of newspaper editors clearly shows the change in the aspirational use
of print. Up to the end of the nineteenth century, editors were not particularly concerned
to define and order news. The front page of an American newspaper was jungle of
miscellany much like the World Wide Web is now. Moreover, textbook myths to the
contrary, the “inverted pyramid” form for news articles was used in less than 1% of the
stories in a survey of newspapers in 1890. This form grew across the turn of the century
and characterized 11% of stories in 1910.
99
By the early 1920s, newspaper editors were
94
Scott, Walter Dill, The Psychology of Advertising (Boston: Small, Maynard & Company, 1913) pp. 249-
271 (bibliography).
95
Starch, Daniel, Advertising Principles, An Abridgement of Principles of Advertising (Chicago: A.W.
Shaw Company, 1927) pp. 17-24.
96
Gray and Monroe, op. cit., p. 67, passim.
97
Poffenberger, A.T., “Psychological Tests in Advertising,” Journal of Experimental Psychology Vol. 7,
No. 4 (Aug. 1924) p. 316.
98
The J. Walter Thompson Company, quoted in Marchand, p. 20.
99
The above facts are from a methodologically sophisticated survey of about 5000 US news articles per
year at five-year intervals from 1860 to 1910. See Errico, Marcos, with assistance from John April, Andrew
27
associated with responsibility for defining and ordering the news, both as persons
responsible for building circulation and advertising, and as public trustees furthering
social aspirations.
100
B. Building National Brands with Print
In addition to changing aspirational discourse, by the early 1920s advertising in the US
also had a significant impact on the language of routine material life. In 1909 a
competitor to Ivory (a brand of soap) lamented that Ivory “…is about 99 45-100 per cent
imbedded in the broad American mind….”
101
Leading brands in the US in the early
1920s included many that are still part of consumer culture in the year 2001: Gillette
(razors), Crisco (shortening), Coca-Cola (drink), Eveready (battery), and Lipton (tea).
These and other important elements of US consumer culture were established early in the
twentieth century, before the growth of radio and television.
Some systematic quantitative evidence is available for assessing the breadth and depth of
early US consumer culture. In 1917, 1921, and 1925, academics in the fields of
marketing and psychology conducted pioneering social-scientific studies of public
familiarity with commercial brands.
102
The general approach was to give subjects lists of
generic items and ask them to write down the first brand, if any, that came to mind in
association with the generic item. Scholars in geographically dispersed universities
administered the tests to sets of local subjects, based on standardized methodology and
instruments that the primary investigators designed.
103
Results were then collected to
form samples of sizes 300, 1024, and 1000 for the 1917, 1921, and 1925 studies,
respectively. Overall, an explicit, convincing theme of these studies was objectivity:
“There was no attempt to prove or disprove any preconceived opinion. The object was to
find the facts.”
104
Of course facts need to be interpreted, and understanding the characteristics of the sample
is crucial to interpreting the results. The subjects were students from leading US
Ash, Lynette Khalfani, Miriam A. Smith, and Xochiti R. Ybarra, “The Evolution of the Summary News
Lead,” Media History Monographs vol. 1, no. 1, available online at
http://www.scripps.ohiou.edu/mediahistory/mhmjour1-1.htm
100
Leonard, pp. 138-9.
101
Strasser, Susan, Satisfaction Guaranteed: The Making of the American Mass Market (New York:
Pantheon, 1989) p. 57.
102
Geissler, L.R., “Association-Reactions Applied To Ideas of Commercial Brands of Familiar Articles,”
The Journal of Applied Psychology, Vol. 1, No. 3 (Sept. 1917) pp. 275-90; Hotchkiss, George Burton and
Richard B. Franken, The Leadership of Advertised Brands (Garden City, NY: Doubleday, Page & Co.,
1923) [the 1921 study]; Hotchkiss, George Burton and Richard B. Franken, The Measurement of
Advertising Effects (New York: Harper & Brothers Publishers, 1927) [the 1925 study].
103
Unfortunately the way in which the subjects were selected is not described. If subjects were solicited
for “a test of advertising awareness” as opposed to “a psychological test,” the result might be significantly
biased. The method for selecting subjects appears to have been left to the individual university test sites.
One might hope that scholars attempting to pursue social-scientific investigation would not select samples
in a biased way.
104
Hotchkiss and Franken, Measurement, p. xi.
28
institutions of higher education across the US
105
Thus on average the subjects were more
educated and from more wealthy families than the average US adult.
106
Since no
historically black universities were included, blacks were undoubtedly under-represented
relative to their share among college-age persons from families with relatively high
incomes. Moreover, hostility toward immigrants not from England and Northern Europe
was strong in the US in the early 1920s. All these factors indicate that the sample
probably only provides evidence on brand awareness among young, white, educated
persons from families with high income and origins in England and Northern Europe.
On the other hand, this was the audience that advertisers at that time predominately
sought to reach. Advertisers generally did not seek to reach persons with low incomes,
blacks, tenant farmers, or persons not fluent in English. Such groups probably
constituted 30-65% of the US population in the 1920s.
107
Of course, images and desires
diffuse among persons, and awareness of goods, and yearnings for them, aren’t
necessarily constrained by purchasing power. Nonetheless, across all persons in the US,
socio-economic differences may have been more important in determining brand
awareness among purchasers than the volume or effectiveness of advertising. National
brands may have been a significant part of the material life of less than half of adults.
Sex is also a significant factor in assessing the role of brands. Masculinity in the early
twentieth century US was associated with business outside the home: producing objects
for sale and earning money. Femininity was associated with purchasing goods for family
and self.
108
One early twentieth century empirical study of families found that 100% of
women independently purchased their own underwear, lace, thread, and cooking utensils,
while less than 50% of men independently purchased their own underwear,
handkerchiefs, or socks.
109
The only product associated exclusively with independent
105
The 1921 study included students from Columbia University (NY), Dartmouth College (NH),
Elizabethtown College (PA), Emory University (GA), Harvard University (MA), Hunter College (NY),
Indiana University (IN), Lewiston State Normal School (ID), New York University (NY), Ohio State
Normal School (OH), Pennsylvania College for Women (PA), Smith College (MA), University of
California at Berkeley (CA), Virginia State Teachers College (VA), and Wilson College (PA). The 1925
study included students from Barnard College (NY), Dartmouth University (NH), Emory University (GA),
Harriette Melissa Mills Kindergarten Training School (NY), Harvard University (MA), Milwaukee Downer
College (WI), Smith College (MA), Stanford University (CA), University of Denver (CO), University of
Texas (TX), University of Wisconsin (WI), Vassar College (NY), and Wilson College (PA).
106
About 1925 only about a quarter of the US population fifteen years or older had as much or more formal
education than four years of high school. See Statistical Abstract, Table 1426. Median family income in
the US in 1929 was about $1600 (see Historical Statistics, series G-109), while typical family income for
students attending Yale University in the mid-1920s was about $15000. See Hendersen, Yandell, and
Maurice R. Davie, Incomes and Living Costs of a University Faculty (New Haven: Yale University Press,
1927) p. 13.
107
Marchand, p. 64.
108
Marchand, pp. 66-69. For an analysis of some factors contributing to these developments in early
nineteenth century Lancashire, England (a setting with considerable historical significance), see Galbi,
Douglas A., "Through Eyes in the Storm: Aspects of the Personal History of Women Workers in the
Industrial Revolution," Social History 21 (No. 2) 1996: 142-59, and Galbi, Douglas A., “Economic Change
and Sex Discrimination in the Early English Cotton Factories,” available online at
http://papers2.ssrn.com/paper.taf?ABSTRACT_ID=239564
109
Hollingworth, Harry L., Advertising and Selling (New York: D. Appleton and Co., 1913) pp. 289-92.
29
male purchasing was collars, the leading brand of which featured motifs from gay life
and fantasy.
110
Overall, advertisers in the 1920s considered women to control 80-85% of
consumer spending.
111
Building national brands was seen largely as the process of
influencing the thinking and actions of women.
Given these cultural and behavioral patterns, the studies should be interpreted
thoughtfully with respect to sex. The focus of this section is on aggregate brand
awareness among purchasers. The study in 1917 included only men. If women’s and
men’s brand perceptions were not similar, then this study is highly deficient. The studies
in 1921 and 1925 included equal numbers of women and men. In forming aggregates
these studies treated women’s and men’s responses equally. But women’s and men’s
brand perceptions were not equally important in purchasing decisions. The evidence on
sex-based differences in spending indicates that, in assessing aggregate brand awareness
among purchasers, women’s brand perceptions should be weighted about four times as
heavily as men’s.
Across a wide range of products, the studies show that more than two-thirds of
purchasers were aware of some brand for a product. The 1921 study covered 100 generic
products, including food products, types of clothing, home furnishings, scholarly supplies
(pens, ink, paper), personal care products, and a range of other items.
112
On average
about two-thirds of the subjects could identify some brand for a given item.
113
Women
and men each probably had brand identification shares above two-thirds for 60 or more
110
See Hollingworth, p. 291. Joseph C. Leyendecker, a leading early twentieth century commercial artist,
produced illustrations for Arrows collars. On brand recognition of Arrow collars, see Table 5 in text. For
an example of Leyendecker’s illustrations for Arrows’ collars, and considerable additional information on
Leyendecker, see http://www.geocities.com/WestHollywood/Heights/8052/leykupcruisers.html and links.
111
Marchand, p. 66. Despite large changes in women’s workforce participation, advertisers believe that
women in the US currently control 75% of family finances and 80% of family purchase decisions. See
“Report: Women Will Dominate Net Purchasing,” E-commerce Times, Jan. 18, 2000, available online at
http://www.ecommercetimes.com/news/articles2000/000118-2.shtml On the other hand, some
developments do indicate increasing masculine attention to consumption. Maxim magazine provides a
masculine version of the consumer-lifestyle fantasy that Cosmopolitan magazine has provided for women
since the mid-1960s. Starting from a 1997 US launch date, by the end of 1999 Maxim achieved US
circulation of 1.5 million, an astonishing success by industry standards. For a comparative analysis of the
commercial success of Cosmopolitan and Maxim, see Whelan, Christine B., M.Phil. Dissertation in
Economic and Social History, Oxford University, forthcoming.
112
The authors claim that the 100 commodities represent “practically every important line of merchandise
that enters the average household.” Hotchkiss and Franken, Measurement, p. 85. In fact the commodity list
included a large number of personal care products and products that students, particularly male students,
might possess; the commodities on the list cover, for a high-income family, about 40% of expenditure
(excluding housing, fuel, and light) at a relatively fine level of detail. This estimate is based on a
comparison with detailed expenditure data in US Bureau of Labor Statistics, Cost of Living in the United
States, Bulletin No. 357 (May, 1924), Tables C, F, and G [from expenditure survey 1918-1919], and
National Industrial Conference Board, The Cost of Living in the United States 1914-1929 (New York,
1930) p. 74, 169-172 [other expenditure surveys in the mid-1920s]. Expenditure patterns were used for the
highest-income groups available; for the BLS data, the group used for comparison had average family
income of $2790.
113
Hotchkiss and Franken, Measurement, p. 85.
30
items.
114
Soap, soup, and crackers – items for which consumption patterns were not
strongly linked to income or social status – had brand awareness above 85% for both
women and men. The 1917 and 1925 studies covered only 20 and 10 commodities,
respectively, and brand identification shares for women (1925 study) and men (1917
study and 1925 study) were above 90% for all items but four in the 1917 study.
115
Brands were a pervasive aspect of the US commercial economy in the early 1920s.
Not only were brands relevant for a wide range of products, there were also a large
number of brands for specific products. Ask to list the first brand of toothpaste that came
to mind, 300 subjects in the 1917 study came up with 25 brands of toothpaste. Subjects
in the same way identified 17 brands of underwear, 37 brands of tobacco, 42 brands of
soap, and 78 brands of shoes.
116
Similar results are apparent in the 1925 study. Brands in
the early 1920s were not just about a few, large corporations creating a mass market;
many companies large and small pushed their brands into persons’ consciousness.
Some brands succeeded in acquiring significant national mind-share without the benefit
of radio or television advertising. Table 8 shows the share of women and men who cited
the most commonly cited brands in the 1921 study.
117
Eighty years later most of these
brands are not well-known, but the level of awareness that they garnered in the early
1920s, without the “hot” medium of television, is astonishing. Consider the fact that
more than 80% of the subjects, when asked to identify a brand of camera, wrote down
Eastman (Kodak). Most persons do not purchase or use a camera regularly. And there
were other brands of cameras; subjects noted 18 brands of cameras in the 1917 study.
Yet in 1921 over 80% of the subjects’ first brand association for cameras was Eastman.
That’s a feat that probably would impress even a twenty-first century Coca-Cola
advertising executive.
114
Id. pp. 86, 90-93, Hotchkiss and Franken, Leadership, pp. 109-112. Some items had relatively low
brand awareness; items with brand awareness below 25% for both women and men were rice, lice curtains,
ribbon, and umbrellas.
115
All the commodities in the 1917 and 1925 studies were covered in the 1921 study, except for three items
in the 1917 study: baseball, popular magazine, and penknife. The four commodities with below 90% brand
identification in the 1917 study were penknife, shirt, candy, and notepaper.
116
Geissler, Table I, p. 278.
117
Unfortunately, the data do not indicate the percent of women who named the most frequently named
brand among women. The share of women who named the most frequently named brand overall is a
lower bound for the share of women who named the most frequently named brand among women. For 20
items the leading brand among women was different from the leading brand among men. See Hotchkiss
and Franken, Leadership, p. 40. For the items in Table 8, this issue may have been significant only for
fountain pens.
31
Table 8
Brands Associated with a Commodity, 1921
(% of subjects naming brand as first brand associated with commodity)
Women Men
Commodity Brand Commodity Brand
cameras Eastman 82% cameras Eastman 90%
cleanser Old Dutch 79% collars Arrow 82%
soup Campbell 78% fountain pens Waterman 81%
coffee
substitute
Postum 75% sewing
machine
Singer 80%
sewing
machine
Singer 71% chewing gum Wrigley 74%
fountain pens Waterman 65% crackers National Biscuit
Co.
72%
collars Arrow 64% soup Campbell 70%
toothbrush Prophylactic 60% coffee
substitute
Postum 70%
crackers National Biscuit
Co.
58% rubber heels O'Sullivan 70%
dyes Diamond 57% cleanser Old Dutch 67%
While use of a branded product helps to build awareness of the brand, high brand
awareness in the early 1920s was not just about having a large share of users of the
branded product. Table 8 shows that 64% of women associated Arrow with collars. This
brand awareness could not have come from purchasing or use: only men wore collars,
and only men bought collars. Moreover, as Table 9 indicates, many brands had a
relatively high level of brand awareness among subjects who had never used the brand.
118
Creating a national brand was a distinct, well-recognized task prior to the development of
radio and television. Company leaders believed that building a brand made an important
contribution to commercial success, and they spent significant sums on printed
advertising in order to do so.
119
118
In the 1925 study, subjects were asked to list 10 brands for each of the following items: tooth paste,
soap, hosiery, typewriters, breakfast food, coffee, cigarettes, fountain pens, hats, and watches. A day later
the subjects were asked to list the brands of these items that they were using and had used. For a given
brand, Table 9 gives (mentions of brand – past and present users of brand)/ (sample size – past and present
users of brand). Some users of a brand failed to mention it, while some subjects probably didn’t list some
brands that they used currently or in the past. Such errors probably had an effect less than plus or minus
10% for most brands.
119
See Hotchkiss and Franken, Leadership, Chapter V. For an interesting article describing in detail the
effort and importance Henry Heinz attached to brand-building in the late nineteenth century, see Koehn,
Nancy F., “Henry Heinz and Brand Creation in the Late Nineteenth Century: Making Markets for
Processed Food,” Business History Review 73 (Autumn 1999) pp. 349-393.
32
Table 9
Brand Recognition Among Non-Users of Brand
(% of subjects naming brand among top 10 brands)
Women Men
soap Ivory 97% typewriters Remington 93%
cigarettes Camel 83% tooth paste Colgate 91%
typewriters Remington 83% cigarettes Camel 90%
tooth paste Colgate 82% watches Elgin 82%
fountain pens Waterman 69% typewriters Underwood 78%
cigarettes Chesterfield 68% cigarettes Lucky Strike 75%
watches Ingersoll 66% cigarettes Chesterfield 73%
typewriters Underwood 63% soap Ivory 71%
cigarettes Fatima 63% hats Stetson 68%
cigarettes Lucky Strike 60% fountain pens Parker 64%
C. Commercial Value of Print
Some advertising in the early 1920s stimulated product use directly and highly
successfully. About 1923 Fleischmann Company started running information-intensive
newspaper and magazine advertisements that detailed how eating Fleischmann’s Yeast
helped a person to avoid constipation and counteract “intestinal fatigue.” Over the next
three years Fleischmann’s Yeast sales increased 130% percent without any other
merchandising efforts. Advertising spending for Listerine rose from $100,000 in 1922 to
$5 million in 1928 through print campaigns that informed the public of Listerine’s value
in curing “halitosis” (a previously unknown term for “bad breath”) as well as dandruff,
colds, and sore throats. The profits of the company that sold Listerine followed
advertising spending in trend and magnitude: profits rose from $100,000 per year in 1921
to over $4 million in 1927.
120
Information provided in print could powerfully shape
purchasing behavior.
But the power of print went well beyond providing information: creating positive images
and associations had significant commercial value recognized as a financial asset. In the
antitrust case that broke up American Tobacco Co. in 1911, the company estimated the
value of its trademarks as $45 million out of total assets of $227 million.
121
About 1911
an officer of Coca-Cola placed the value of its trademark at $5 million, perhaps slightly
less than half the value of its yearly sales.
122
Trade names such as Mennen’s Talcum
Powder, Royal Baking Powder, Quaker Oats, and the Gold Dust Twins and the Fairy
Soap Girl were asserted by various authorities to be worth over $8 million in the late
1910s.
123
Table 10 shows a selection of companies with large amounts of “good will”
120
The information about the advertising campaigns for Fleischmann’s Yeast and Listerine are from
Marchand, pp. 16-20.
121
Fawcett, Waldon, “Trade-marks That Have Been Refused Registration,” Printers’ Ink, May 2, 1912.
122
Id.
123
Starch, pp. 413-14.
33
listed in their financial statements in Moody’s Manual of Investments. Companies had a
large amount of discretion in financial reporting. Good will could reflect the effects of
mergers and accounting strategies as well as the value of trademarks and reputation.
Nonetheless, Table 10 shows that companies claimed significant intangible values in the
financial world of the early 1920s.
124
Table 10
Good Will on Financial Statements, 1925
Company
Products
Good Will
as %
assets
as %
op.prof.
Lehn & Fink Cleansers/
personal care
$6,214,421 64% 492%
Coca-Cola Drink $20,740,677 63% 209%
Bon Ami Cleansers $2,850,000 50% 132%
Remington Typewriter Typewriters $14,023,555 45% 435%
American Tobacco Tobacco
products
$54,099,430 28% 243%
Underwood Typewriter Typewriters $7,995,720 26% 241%
Pyrene Cooking
utensils
$1,002,450 26%
Pond's Extract Personal care
products
$544,570 24% 162%
Quaker Oats Food $9,258,421 19% 129%
Wrigleys Chewing gum $6,000,000 15% 33%
Economists recognized the pricing power that brands gave firms early in the twentieth
century. Richard Ely, Frank Knight, and Thorstein Veblen, well-respected early
twentieth century US economists, described trademarks as creating a kind of
monopoly.
125
In his book The Theory of Monopolistic Competition, written in the mid-
1920s, Edward Chamberlin noted “the huge prestige value” of brands. He suggested that
the monopoly element of trademarks might be quantitatively more important in the US
economy than the 17-year monopoly rights that the US government had granted in the
form of patents.
126
This statement was made at a time when the fruits of what one scholar
124
Brand equity as a concept has gained salience in the 1990s. A study of the world’s most valuable brands
in 2000 found Coca-Cola’s brand to be most valuable, with value estimated at $72.5 billion. For the twenty
most valuable brands, brand equity as a share of market capitalization ranged from 4% to 75%, while brand
equity as a share of sales ranged from 30% to 410%. See Interbrand, The World’s Most Valuable Brands
2000, available online at http://www.interbrand.com/league_chart.html
125
These are some of the authorities cited in Chamberin, Edward, The Theory of Monopolistic Competition
(Cambridge: Harvard University Press, 1933) [awarded prize dissertation prize for 1927-28] pp. 59-63.
126
Id. p. 62. For an interesting discussion of the growth of US business and the legal history of
trademarks, see Wilkins, Mira, “The Neglected Intangible Asset: The Influence of the Trade Mark on the
Rise of the Modern Corporation,” in Harvey, Charles and Geoffrey Jones, Organisational capability and
competitive advantage (London: F. Cass, 1992) pp. 66-95. Wilkins’ discussion of Chamberlin’s views on
trademarks directed me to this important evidence.
34
called “the greatest decade” for invention (1876-1886) and the associated period known
as the Second Industrial Revolution were making dramatic changes in everyday life.
127
Moreover, the number of patents issued in 1925 was only about one-half as many as were
issued in 1995, while US real GDP in 1925 was perhaps one-tenth or one-twentieth of
that in 1995.
128
Chamberlin’s statement suggests that brand-building prior to radio and
television created huge commercial value.
Chamberlin is not considered a shallow thinker, and his statement about the value of
trademarks was not a flippant remark.
129
The importance that he attached to trademarks
is emphasized in his policy analysis regarding trademarks. He argued that infringement
and imitation, legally challenged under doctrines of “unfair trading,” had important
economic benefits and ought to be “permitted and even encouraged.”
130
Showing
pragmatism and moderation, he recognized some benefits from legal support for
trademarks, and he put forward an alternative policy:
131
…the exclusive use of a trade-mark might be granted for a limited period, under
the same principle as that of the patent law, say for five years, after which anyone
could make the identical product and call it by the same name. The wastes of
advertising, about which economists have so often complained, would be reduced,
for no one could afford to build up goodwill by this means, only to see it vanish
through unimpeded entrance of competitors. There would be more nearly equal
returns to all producers and the elimination of sustained monopoly profits. All in
all, there would be a closer approach to those beneficent results ordinarily
pictured as working themselves out under “free competition.”
This proposal, although quite similar in form to many policy arguments in the US today,
is ridiculous as practical policy.
132
But it is compelling historical evidence of the power
of advertising.
VI. The Importance of Attention to Government
Governments have distinct brands with a high level of public awareness. Most persons
know the name of the country in which they reside. Flags, anthems, and less
prominently, seals, developed as part of building national government brands.
127
Gordon, Robert J. “Does the ‘New Economy’ Measure up to the Great Inventions of the Past?”,
forthcoming in the Journal of Economic Perspectives, available online at http://faculty-
web.at.northwestern.edu/economics/gordon/351_text.pdf
128
Patent statistics are from the US Patent Office. See
http://www.uspto.gov/web/offices/ac/ido/oeip/taf/h_counts.htm . Real US GDP from official statistics
shows about 10-fold growth from 1925 to 1995. See Statistical Abstract, Table 1434. Brad DeLong’s
more extensive consideration of the standard of living indicates that real GDP may have increased about 20
times from 1925 to 1995. See Delong, J. Bradford, “Cornucopia: Increasing Wealth in Twentieth
Century,” available online at http://www.j-bradford-delong.net/TCEH/2000/TCEH_2.html .
129
Chamberlin is still regarded as a pioneering figure in industrial organization, and his work on
monopolistic competition has inspired a large scholarly literature.
130
Chamberlin, Appendix E, p. 270.
131
Id. p. 274.
132
Cf. Galbi, Douglas A., “Transforming the Structure of Network Interconnection and Transport,”
CommLaw Conspectus, v. 8, n. 2 (Summer 2000) Section II.
35
Government in a geographic area typically has many sub-brands such as national, state,
and local governments, and associated particular government bodies and agencies.
Persons’ views about government do not relate just to specific products – did the
government get me something specific that I wanted – but are typically based on a broad
range of emotions, images, and self-images. Thus citizens may strongly fear government
intrusions on personal freedom or strongly support government action, without reference
to particular government actions. Such broad, emotion-laden images and associations are
characteristic of a well-recognized, powerful brand name.
Government is also an important provider of information and services, many of which
can be provided under no other brand. The UK E-Minister recently declared,
“Government information is the largest information resource available to the UK.”
133
Government publications include studies, laws, official statistics, transcripts of hearings
and proceedings, material submitted for public consideration as part of hearings or
proceedings, and a variety of other material. The US Government Printing Office issued
about 18000 new titles in 1999, a volume equal to about a quarter of the total number of
new books and new editions published in the US
134
Central government expenditure in
high-income economies typically amounts to about 35-45% of GDP.
135
Routine, widely
experienced transactions with government include renewing a driver’s license, getting a
marriage license or registering a birth, paying taxes, obtaining information about public
parks and recreational opportunities, and voting.
Many governments are moving aggressively to provide services electronically. Under
terms such as government online, electronic government, and e-government,
governments are seeking to use the Internet to provide services cheaper, faster, more
conveniently, and more effectively.
136
Singapore’s eCitizen Central portal
(www.ecitizen.gov.sg) and the Centrelink portal in Australia (www.centrelink.gov.au) are
among the early, important examples of these developments. In the US, the state of
California has recently established an impressive e-government portal (my.ca.gov), and
the state of Texas has set out an ambitious program for e-government.
137
These efforts
133
See DTI Press Release 2000/602 (6 September 2000); online at http://www.hmso.gov.uk/p2000602.htm
134
See Biennial Report to Congress on the Status of GPO Access, Appendix C; online at
http://www.access.gpo.gov/su_docs/aces/biennial/index.html . For the number of book titles, see Statistical
Abstract, Table 938.
135
See World Bank, World Development Report 2000/2001, Selected World Development Indicators,
Table 14; available online at http://www.worldbank.org/poverty/wdrpoverty/report/index.htm . Note that
central government expenditure includes transfer payments for social security and health that are economic
transactions but are not included in GDP. Government (final) consumption as a share of GDP in high-
income countries is about 15-20%. See Id. Table 13. The relevant measure for the discussion here is
government transactions as a share of economy-wide transactions. Unfortunately such a measure is not
available.
136
Government Online, The Commonwealth Government’s Strategy (April 2000) [Australia],
http://www.ieg.ibm.com/pdf/GovernmentOnlineStrategy.pdf ; eEurope 2002 Action Plan: Government
online [European Union], at
http://europa.eu.int/comm/information_society/eeurope/actionplan/actline3b_en.htm ; Contract with the
future, A vision on the electronic relationship between government and citizen (19 May 2000)
[Netherlands], at http://www.ieg.ibm.com/pdf/future.pdf ; National Partnership for Reinventing
Government, E-Gov (April 2000) [United States], at http://www.npr.gov/library/VisionddB1.htm .
137
See e-Texas, Report of the e-Texas Commission (20 December 2000), online at
36
represent useful applications of dynamic hyperlinked text and images. They will
undoubtedly attract considerable attention from a large number of persons by virtue of
their functionality.
A. The Future Includes State Media
Direct and effective government editorial control over key media has a bad image.
Where governments have owned and controlled the media, governments have repressed
personal freedoms, choked off diversity in civic development, and compiled a
comparatively poor record of fostering citizens’ health and wealth.
138
In such a media
environment, governments have been more likely to allow their citizens to die of
starvation and to send them to be killed in wars.
139
They have distributed mind-numbing
propaganda of a narrow and unentertaining sort. In short, government editorial control
over media is associated with evil.
The Internet points toward a media environment that may be safe for state-owned-and-
controlled media. Imagine a media environment in which every person could broadcast
messages free from direct editorial control. Imagine that every person could also receive
messages from every source, free from direct interference. Why should government
bodies in such an environment be considered more dangerous message creators than any
other person? Such a media environment is rapidly developing on the Internet. Painful
images and associations that no longer may be relevant should not be allowed to
subconsciously foreclose potentially important policy directions.
While e-government portals point to a new form of state-owned-and-controlled media,
studies and proposals for e-government have been closely linked to the discourse of
business productivity: “Citizens want the same one-stop shopping and service-in-an-
instant options from their government as they do from private business.”
140
E-
government has been presented as “the coming of the new government enterprise,” one
that will “provide customer service equal to the best in business.”
141
Leading e-
government portals are structured in terms of typical needs of everyday life, and
governments have issued orders promoting the use of “plain language.”
142
In terms of
attentional economics, e-government efforts communicate like product advertisements in
http://www.e-Texas.org/report/ .
138
The record of communism in Central and Eastern Europe shows this clearly.
139
The importance of personal and political freedom to human good is a strong theme of Amartya Sen’s
work. See Sen, Amartya, Development as Freedom (New York: Knopf, 1999).
140
Deloitte Research, At the Dawn of e-Government, the Citizen as Customer (June 200) p. 5, online at
http://www.dc.com/obx/pages.php?Sector=R&Industry=P&submit.x=17&submit.y=21 .
141
See Deloitte Research, Through the Portal, Enterprise Transformation for e-Government, p. 1, online at
http://www.dc.com/obx/pages.php?Sector=R&Industry=P&submit.x=17&submit.y=21 ;
CustomerService.gov [the US Federal Government’s Customer Service Web Site].
142
Singapore’s widely acclaimed e-government portal is structured in terms of life events. See
www.ecitizen.gov.sg . A requirement to use plain language has been issued as part of the US program to
re-invent the Federal Government. See http://www.plainlanguage.gov/cites/memo.htm .
37
the mid-nineteenth century: they emphasize provision of service, functionality, and
efficiency.
143
E-government efforts could do much more to attract attention to state-owned-and-
controlled media. Drawing upon lessons from the historical success of newspapers, e-
government portals could seek to provide daily content that creates and advances stories
that attract wide, habitual attention. The historical evidence on advertising shows clearly
that artfully chosen words can attract attention by creating appealing images,
impressions, and fantasies. Many governments are extensively involved in lotteries,
which could provide an important source of exclusive content for attracting attention.
144
More attention could also be placed on presenting personalities in affective, intimate
contexts. Governments, like other media owners, could also acquire content through
syndication. Even without streaming audio and video, a feasible goal for a government
owned-and-controlled channel on the Internet is to become a major focus of attention
among citizens.
In the appropriate media environment, this sort of state-owned-and-controlled media
could create new, highly beneficial policy options and directions. Policy deliberations
concerning government regulation of media programming would include many richer
options when government had direct editorial control over important media content.
Debates about campaign financing and candidate access to media would take on a much
different form if an important means for getting attention were a state-owned-and-
controlled channel. The need for media entrepreneurs to link their profit-oriented
businesses to ideas of public trusteeship would be greatly reduced. The information
industry could become less politicized, while politics could become less commercialized.
B. Promoting a Multiplicity of Sources and Outlets
Communications policy should promote a multiplicity of sources and outlets for
information and communications. The Internet of today shows that decentralized,
individual initiatives can greatly further these goals. Much of what is valuable about the
Internet has been created through the interests and passions of persons around the globe,
quite apart from commercial incentives. Governments should recognize, cherish, and
encourage such non-commercial work.
143
For an interesting analysis of the shift from narrow, production-oriented advertisements to broad,
consumer-oriented lifestyle advertisements, a shift which took place in the US between 1895 and 1905, see
Laird, Pamela Walker, Advertising Progress: American business and the rise of consumer marketing
(Baltimore, MD: The John Hopkins Press, 1998).
144
Total lottery sales in the US in 1996 amounted to $42.9 billion. There is a virtual government monopoly
in the US on lotteries, and lotteries generated for US governments (primarily state government) $13.8
billion in revenue 1996. There are important policy issues and many different policy directions associated
with state-run lotteries. These issues are now being studied and discussed. See National Gambling Impact
Study Commission, http://www.ngisc.gov . On lotteries, see Research on Lotteries, online at
http://www.ngisc.gov/research/lotteries.html , and Clotfelfter, Charles T., Philip J. Cook, Julie A. Edell,
and Marian Moore, “State Lotteries at the Turn of the Century: Report to the National Gambling Impact
Study Commission,” April 23, 1999, esp. pp. 21-25; online at http://www.ngisc.gov/reports/lotfinal.pdf .
38
The astonishing non-commercial success of the Internet has, unfortunately, created some
policy problems. A wider variety of information sources and outlets requires a propitious
environment for commercial provision of content and services on the Internet. A well-
recognized challenge currently associated with commercial Internet content and services
is that persons have become accustomed to getting such content and services for free.
145
Many Internet users are unwilling, because of what they have learned through their past
use of Internet services, to consider seriously providing money as part of an exchange
associated with particular Internet content or services. Services that cost money are not
considered worthy of attention. In addition, privacy rights, transaction terms, and use
rights associated with digital content lack legitimated standards that economize on human
attention.
146
These features of current attentional economics undoubtedly cause a
substantial reduction in the multiplicity of socially valued digital content and services.
They also lessen the opportunities for creating jobs and economic opportunity in the
information sector of the economy.
Governments should use their role as providers of online content and services to
influence citizens’ patterns of attention. The goal should be to foster patterns of attention
that enable the growth of both non-commercial and commercial sources and outlets. In
particular, government media should seek to develop in citizens a willingness to consider
including some money as part of an online exchange. Providing some widely demanded
government products for a low fee online would help to do that. The point of the fee
would not be to raise money or recover costs, but to teach citizens not to reject, as
undeserving of attention, online information and services that require money as part of
the transaction. Transactions should also be structured so as to promote widely accepted
standards or rights for making online transactions and using digital content included in
such transactions. The credibility of the government as a legitimate authority could help
to establish reasonable norms for online transactions. The development of such norms is
crucial for economically efficient use of attention.
VII. Conclusion
Critical analysis highlights an important contrast in the economy of attention. In the
deliberations of scholars, policy analysts, and policy makers, television has exceptional
power and influence. Yet the historical record shows that television has not changed the
economics of attention for large populations in the course of their daily lives. This
contrast is not merely a fluke or just ironic. It points to a fundamental economic strain in
the information society.
145
A recent Wall Street Journal article described the following comment as typical of those on Napster’s
message boards following its announcement that it would be developing a fee-based service:
“Napster=FREE/If Napster decides to not = free any longer then I will switch to another freebie/There are
many out there. …/The Internet is a great place, you can get whatever you want on here. No matter
what./Free Free Free.” The article then went on to note: “Such a sentiment can only leave one wondering
which battle cry for the Internet will ultimately win out: “Live free or die,” or “Live free and die.” Kara
Swisher, “Sites Eschew Giveaways in Favor of Charging”, December 4, 2000.
146
For example, considerable attention would be required to evaluate a website’s privacy statement without
any additional information about its normal status.
39
This strain is also apparent in economics of revenue. Content industries, i.e. industries
producing digital artifacts embodying human intellectual and creative labor, provide
much less revenue for network operators than point-to-point communications.
147
Yet
technology is rapidly reducing the cost of standardized, universal point-to-point
communications.
148
If the distinction between content industries and point-to-point
communications remains fundamental, and if the information economy is primarily about
the latter services, then private, competitive institutions may become dysfunctional and
marginalized in the information economy.
149
The practice of elections in some countries shows a related strain. In the US spending on
political advertisements has been increasing dramatically.
150
Almost all of the spending
is directed toward network and local television.
151
This development has created pressure
for campaign finance regulation and for imposing new, more effectively enforced
regulations on how broadcasters conduct their businesses.
152
However, the effects of the
increased volume of televised political advertisements on most persons’ attention and
voting behavior are far from clear. From a cross-country perspective, relatively high
levels of political advertising in the US have not produced a high level of voter turnout or
political engagement. Civic engagement, knowledge about political affairs, and voter
turnout have fallen in the US since the 1950s.
153
147
The is a major theme of Andrew Odlyzko’s important recent work, “The history of communications and
its implications for the Internet” (Prel. ver. June 16, 2000), online at http://www.research.att.com/~amo .
148
As pointed out in Galbi, Douglas, “the price of telecom competition,” info vol. 1 no. 2 (April 1999),
advertising and promotional expenses for US long-distance telephone companies in a single year are about
the same magnitude as the total capital cost of building a national network that could provide all residents
of the US free long distance telephone service. Point-to-point communications are highly valued, but the
costs of providing standard, point-to-point communications services, apart of marketing and promoting, is
plummeting. That’s why most analysts consider consumer long-distance telephone services, which
generated about $30 billion in revenue in 1997, to be a dying business. See also, Galbi, Douglas,
“Regulating Prices for Shifting Between Service Providers,” draft available on http://www.galbithink.org ,
revised version forthcoming in Information Economics and Policy.
149
The growth of government-owned networks reflects this dynamic. Similarly, discussions of the “end-to-
end” principle and “open access” often implicitly present a single, universal public common-carrier
network as the industry configuration that best serves the public interest.
150
Democratic and Republican Party receipts reported to the Federal Election Commission (FEC) were
37% higher in the 2000 election cycle than in the 1996 election year. See FEC News Release, Jan. 12,
2001, online at http://fecweb1.fec.gov/press/011201partyfunds.htm .
151
The amount of spending on cable, radio and print political advertising in US presidential campaigns
appears to be only about 10% of total campaign advertising spending. See Corrado, Anthony, Campaign
Finance Reform (New York: Century Foundation Press, 2000) pp. 83-87; Alexander, Herbert E. and
Anthony Corrado, Financing the 1992 election (Armonk, N.Y.: M.E. Sharpe, 1995) pp. 236-7; Alexander,
Herbert E., and Monica Bauer, Financing the 1988 election (Boulder, CO: Westview Press, 1991) pp. 36-7.
152
The US Advisory Committee on the Public Interest Obligations of Digital Television Broadcasters, also
knows as the “Gore Commission,” recommended in December, 1998 that television stations air five
minutes of “candidate-centered discourse” in the 30 nights preceding any election. Most stations did not do
so in the 2000 primary elections. See Alliance for Better Campaigns, “Broadcast Television & Campaign
2000”, online at http://www.bettercampaigns.org/Doldisc/execsumm.htm .
153
See Putnam, Bowling Alone; Popkin, Samuel L., The Reasoning Voter: Communication and Persuasion
in Presidential Campaigns (Chicago: University of Chicago Press, 1991); and FEC voter turnout data,
online at http://www.fec.gov/pages/htmlto5.htm , http://www.fec.gov/votregis/InternatTO.htm .
40
TV isn’t IT. The development of information societies requires communications policy
to promote a much broader concept of media development than enhancing or improving
television. An important recent book has identified the passage of the Post Office Act of
1792 as “a key event in the history of information in the United States,” an event
described as more important than the enactment of the First Amendment to the US
Constitution, more important than provisions for public education that the US Congress
mandated in the Northwest Ordinance.
154
Metaphors such as The Information
Superhighway obscure the contextual nature of media use.
155
A vibrant information
society requires the development of more diverse media and more diverse ways of
interacting with media.
156
State media potentially provide an important policy lever for overcoming impediments to
further development of the information society. State media, by converging media
operation with political responsibility, would foster needed separation between politics
and business for many other actors in the information industry. Rather than stultifying
persons and civil society, in the right media environment state media could enable much
greater media diversity, innovation, awareness of human possibilities, and exchange of
ideas and products.
154
Chandler, Alfred D. and James W. Cortada, A nation transformed by information: how information has
shaped the United States from Colonial times to the present (New York: Oxford Univ. Press, 2000) pp. 58-
59.
155
As one scholar put it, terms such as information superhighway and Infobahn are “outmoded industrial
metaphors that suggest an ignorance of the chaotic molecular structure of the hypertextual Web.” See
Vacker, Barry, “Global Village or World Bazaar?” in Goff, David and Alan Albarran (eds.), Research and
issues of the World Wide Web (Ames, Iowa: Iowa State University Press, 2000) p. 227. In a speech
delivered to The Superhighway Summit, Los Angelos, CA (Jan. 11, 1994), Vice President Al Gore said,
“Incidentally, when I first coined the phrase ‘information superhighway’ 15 years ago, I was not prepared
for some of the unusual images it would ultimately bring into our language.” I leave it to others to debate
whether Gore claims to have invented the phrase “information superhighway.” Gore’s speech is available
at http://artcontext.com/cal/97/superhig.txt .
156
Maya Lin, who has done some of the most imaginative and powerful works of art, sculpture, and
architecture in the twentieth century, has recently stressed the importance of written words not just as parts
of her physical, earthy works but also as part of her creative process. See Lin, Maya, Boundaries (New
York: Simon & Schuster, 2000). Eastern European icons of Mary, the mother of Jesus, always include as
part of the design the words Mother of God. This iconographic convention relates to an understanding of
the power of written words, rather than a need to identify or characterize Mary. See Cantalamessa,
Raniero, Mary Mirror of the Church (Collegeville, MN: The Liturgical Press, 1992), tr. by Frances
Lonergan Villa from original work in Italian (Maria: Uno Specchio per la Chiesa), p. 62.