Unit 16 Firms and factories
?Objectives
?Focus
?Warm up
?16.1 Saying what you’ve done
?16.2 Visiting a factory
?16.3 The company report
?Sum-up
?Assignment
Objectives
When the learners finish learning this unit,
they should be able to
? show visitors around a company or factory
? warn visitors of dangers while in factories
? describe recent events in a company
返回
Focus
?How to show the visitors around a factory
返回
Warm up
? Introduce some background information about visiting the supplier?s
factory:
? In business world,it is very important to visit our suppliers and their
factories,There are two main reasons for this,The first is that we can
see if the goods we are buying are manufactured to the best possible
standard,and also we can show the supplier that we are taking an
active interest in what they do.
? Some people do not count visiting the suppliers very much and they
think purchasing could be settled down just at the table,But that may
be wrong,Buying goods from suppliers is not just a question of
knowing the price of the goods,A buyer should know something about
the manufacturing process,Business is always easier if a buyer
understands the problems that a supplier might have,On the other
hand,knowing how and what in the manufacturing site can help a
buyer for future development.
返回
16.1 Saying what you’ve done
A,Listening and presentation
This listening is used to present the present
perfect,As its use is very complex in English,the
focus here is limited to talking about the past when
interested in the result,rather than when
something happened.
1,Read and complete the memo.
Suggested answer:
1) explain,
2) show,
3) introduce,
4) arrange
2,Listen to the recording and tick the things
the assistant has done,
Suggested answer:
? 1 and 2
B,Listening and writing (second listening)
This listening is aimed to give learners an
introduction to the form of the present perfect
tense,
1,Listen and complete the e-mail.
2,Check the answer.
Suggested answer,
1,have done
2,arrived
3,explained
4,showed
5,haven?t introduced
6,haven?t arranged
7,have left
C,Language focus
The language box contrasts the present perfect
with the past simple.
1,Ask learners to look at the examples and elicit the
different uses of the present perfect and the past
simple,Remind them that they need to use the
past simple if they say when something happened.
2,In pairs or alone,learners underline the correct
tense,Ask them to justify their answers by pointing
out the use of time markers for the past simple.
Suggested answer:
1) saw,
2) I?ve just come,
3) arrived,
4) haven?t had,
5) I?ve been
D,Speaking
In this activity,one learner takes on the role
of boss with a list of tasks; the other learner
has a diary with a list of completed tasks.
1,Pair work,learner A looks at File 49 on
page 121 and learner B looks at File 50 on
page 122.
2,Demonstration (2 pair)
返回
16.2 Visiting a factory
A,Presentation
Introduce situational language likely to occur when
showing a visitor around the factory.
1,Guessing,ask learners to look at the situation in
the picture in the text book and think about what
the guide might say.
2,Matching,learners read the six situations and
match them to the appropriate expressions.
Suggested answer:
1,e
2,c
3,b
4,a
5,f
6,d
B,Listening
Practice,listen to Henry Lee,a visitor from china,
visiting the Pack Ex factory,(Reinforce the
expressions used in visiting a factory.)
1,Predict,ask learners for suggestions about what
they think the visitor and the company
representative might say to each other.
2,Play the recording and ask learners to check their
answers to the preceding exercise.
3,Extra exercise,sequence the actual
packing process,
?Puts a cap on the bottles (5)
?Sorts the tablets (1)
?Counts the tablets (3)
?Puts the tablets into bottles (4)
?Labels the bottles (6)
?Inspects the tablets (2)
C,Language focus
Focus on differences in register when giving
warnings ---- how to shorten the phrase
according to the situation (desperate
situation / pre-warning situation),and
politeness.
1,Study the examples,
Q1,What expression is less abrupt?
? (You have to pay attention…/ It?s important
not to touch the machinery.)
Q2,What expression is more direct?
? (Watch out!/ Please be careful!/ Stand
back,please!/ Stop!/ Don?t touch that！ /
Get back!)
2,Elicit when you would use less abrupt
expressions and when you would use the
more direct,
?Q1,When did Diana Skinner sound like she
was making a polite request?
?Q2,When did she sound like she was
ordering Mr,Lee to do something?
D,Speaking
This activity involves organizing a tour and then showing
the visitor around,Ideally,it would be used as preparation
for a real tour that the class gives of a certain company.
1,Establish who the visitors are (overseas colleagues,
customers or suppliers,etc.).
2,In groups of three or four,learners arrange a day?s
program for the visitors,This can include various
departments or people they should meet.
3,Make sure they can say something about the different
places they intend to show their visitors,Review the useful
expressions.
4,Put learners into pairs and get them to,SHOW” their visitor
around.
返回
16.3 The company report
A,Reading
Most companies are required by law to produce
an annual report which is then sent to
shareholders,explaining what the company has
done during the year.
1,Check that learners understand what a company
report is and then brainstorm the kind of
information they would expect to find in it.
2,Learners read the text and match each
paragraph to one of the topics in the box in
the textbook.
Suggested answer,
1) sales,
2) new business,
3) personnel,
4) new developments,
5) investments
3,Find out the good news and the bad news
in the report.
Suggested answer:
? Good news,Cargo division/routes have been
successful,Agreement with new suppliers of
information technology,Hong Kong's new airport
is a success.
? Bad news,Passenger numbers have fallen,The
airline has had to make staff redundant,Five 747
aircraft removed from service.
B,Listening
Three managers talk about recent developments in
their departments.
1,Get the learners to look at the topics in the box
and decide what each person will talk about.
2,Play the first talk and establish which topics the
Marketing manager talks about (market research,
advertising).
3,Do the same for the Personnel manager (about
employees) and then the Quality Control manager
(about passenger services,maintenance,costs).
Suggested answer,
? Marketing,market research,advertising
? Personnel,employees
? Quality Control,passenger services,maintenance,
costs
4,Read the notes about the companies.
5,Play the recording again section by section for
learners to complete the blanks on the textbook,
Let the learners compare their answers when
finished.
Suggested answer:
1) competition,
2) (over)45%,
3) 70%,
4) 7%,
5) new airport,
6) 1,000
7) 18,
8) services,
9) improved
C,Speaking
Learners practice giving their own news,
give news about developments in our
college (teachers,projects,etc.)
返回
Sum-up
In this unit,the learners learned how to describe
past experience and how to describe the
experiences which have effect on current
situations; they also knew how to give warnings
when visiting factories in accordance with their
right forms; at last,the learners got basic ideas
about what an annual report look like and how to
talk about the developments in a company or an
organization,
返回
Assignment
Prepare to guide a group people to visit a
factory,Focus on giving proper warnings
and general producing process in the factory.
返回
?Objectives
?Focus
?Warm up
?16.1 Saying what you’ve done
?16.2 Visiting a factory
?16.3 The company report
?Sum-up
?Assignment
Objectives
When the learners finish learning this unit,
they should be able to
? show visitors around a company or factory
? warn visitors of dangers while in factories
? describe recent events in a company
返回
Focus
?How to show the visitors around a factory
返回
Warm up
? Introduce some background information about visiting the supplier?s
factory:
? In business world,it is very important to visit our suppliers and their
factories,There are two main reasons for this,The first is that we can
see if the goods we are buying are manufactured to the best possible
standard,and also we can show the supplier that we are taking an
active interest in what they do.
? Some people do not count visiting the suppliers very much and they
think purchasing could be settled down just at the table,But that may
be wrong,Buying goods from suppliers is not just a question of
knowing the price of the goods,A buyer should know something about
the manufacturing process,Business is always easier if a buyer
understands the problems that a supplier might have,On the other
hand,knowing how and what in the manufacturing site can help a
buyer for future development.
返回
16.1 Saying what you’ve done
A,Listening and presentation
This listening is used to present the present
perfect,As its use is very complex in English,the
focus here is limited to talking about the past when
interested in the result,rather than when
something happened.
1,Read and complete the memo.
Suggested answer:
1) explain,
2) show,
3) introduce,
4) arrange
2,Listen to the recording and tick the things
the assistant has done,
Suggested answer:
? 1 and 2
B,Listening and writing (second listening)
This listening is aimed to give learners an
introduction to the form of the present perfect
tense,
1,Listen and complete the e-mail.
2,Check the answer.
Suggested answer,
1,have done
2,arrived
3,explained
4,showed
5,haven?t introduced
6,haven?t arranged
7,have left
C,Language focus
The language box contrasts the present perfect
with the past simple.
1,Ask learners to look at the examples and elicit the
different uses of the present perfect and the past
simple,Remind them that they need to use the
past simple if they say when something happened.
2,In pairs or alone,learners underline the correct
tense,Ask them to justify their answers by pointing
out the use of time markers for the past simple.
Suggested answer:
1) saw,
2) I?ve just come,
3) arrived,
4) haven?t had,
5) I?ve been
D,Speaking
In this activity,one learner takes on the role
of boss with a list of tasks; the other learner
has a diary with a list of completed tasks.
1,Pair work,learner A looks at File 49 on
page 121 and learner B looks at File 50 on
page 122.
2,Demonstration (2 pair)
返回
16.2 Visiting a factory
A,Presentation
Introduce situational language likely to occur when
showing a visitor around the factory.
1,Guessing,ask learners to look at the situation in
the picture in the text book and think about what
the guide might say.
2,Matching,learners read the six situations and
match them to the appropriate expressions.
Suggested answer:
1,e
2,c
3,b
4,a
5,f
6,d
B,Listening
Practice,listen to Henry Lee,a visitor from china,
visiting the Pack Ex factory,(Reinforce the
expressions used in visiting a factory.)
1,Predict,ask learners for suggestions about what
they think the visitor and the company
representative might say to each other.
2,Play the recording and ask learners to check their
answers to the preceding exercise.
3,Extra exercise,sequence the actual
packing process,
?Puts a cap on the bottles (5)
?Sorts the tablets (1)
?Counts the tablets (3)
?Puts the tablets into bottles (4)
?Labels the bottles (6)
?Inspects the tablets (2)
C,Language focus
Focus on differences in register when giving
warnings ---- how to shorten the phrase
according to the situation (desperate
situation / pre-warning situation),and
politeness.
1,Study the examples,
Q1,What expression is less abrupt?
? (You have to pay attention…/ It?s important
not to touch the machinery.)
Q2,What expression is more direct?
? (Watch out!/ Please be careful!/ Stand
back,please!/ Stop!/ Don?t touch that！ /
Get back!)
2,Elicit when you would use less abrupt
expressions and when you would use the
more direct,
?Q1,When did Diana Skinner sound like she
was making a polite request?
?Q2,When did she sound like she was
ordering Mr,Lee to do something?
D,Speaking
This activity involves organizing a tour and then showing
the visitor around,Ideally,it would be used as preparation
for a real tour that the class gives of a certain company.
1,Establish who the visitors are (overseas colleagues,
customers or suppliers,etc.).
2,In groups of three or four,learners arrange a day?s
program for the visitors,This can include various
departments or people they should meet.
3,Make sure they can say something about the different
places they intend to show their visitors,Review the useful
expressions.
4,Put learners into pairs and get them to,SHOW” their visitor
around.
返回
16.3 The company report
A,Reading
Most companies are required by law to produce
an annual report which is then sent to
shareholders,explaining what the company has
done during the year.
1,Check that learners understand what a company
report is and then brainstorm the kind of
information they would expect to find in it.
2,Learners read the text and match each
paragraph to one of the topics in the box in
the textbook.
Suggested answer,
1) sales,
2) new business,
3) personnel,
4) new developments,
5) investments
3,Find out the good news and the bad news
in the report.
Suggested answer:
? Good news,Cargo division/routes have been
successful,Agreement with new suppliers of
information technology,Hong Kong's new airport
is a success.
? Bad news,Passenger numbers have fallen,The
airline has had to make staff redundant,Five 747
aircraft removed from service.
B,Listening
Three managers talk about recent developments in
their departments.
1,Get the learners to look at the topics in the box
and decide what each person will talk about.
2,Play the first talk and establish which topics the
Marketing manager talks about (market research,
advertising).
3,Do the same for the Personnel manager (about
employees) and then the Quality Control manager
(about passenger services,maintenance,costs).
Suggested answer,
? Marketing,market research,advertising
? Personnel,employees
? Quality Control,passenger services,maintenance,
costs
4,Read the notes about the companies.
5,Play the recording again section by section for
learners to complete the blanks on the textbook,
Let the learners compare their answers when
finished.
Suggested answer:
1) competition,
2) (over)45%,
3) 70%,
4) 7%,
5) new airport,
6) 1,000
7) 18,
8) services,
9) improved
C,Speaking
Learners practice giving their own news,
give news about developments in our
college (teachers,projects,etc.)
返回
Sum-up
In this unit,the learners learned how to describe
past experience and how to describe the
experiences which have effect on current
situations; they also knew how to give warnings
when visiting factories in accordance with their
right forms; at last,the learners got basic ideas
about what an annual report look like and how to
talk about the developments in a company or an
organization,
返回
Assignment
Prepare to guide a group people to visit a
factory,Focus on giving proper warnings
and general producing process in the factory.
返回
