Homework Assignment
Prepare an introduction to one of the
global quality control standards,e.g,
ISO 9000-9003 series.
* English & Chinese versions
* Never use any translating software!
Unit 4 QC Management
1,Why do more and more organizations
pay attention to quality?
2,What is the objective of QC?
3,What is the focus of quality management?
Short-answer Questions
4,Who should be responsible for quality
improvement in an organization?
5,What should be considered when
implementing TQM?
6,What is quality audit?
7,What is the focus of employee training?
Short-answer Questions
8,What are the responsibilities of the top QC
managers in an organization?
Now that we have the four basic elements
in quality management:
Open Question
Explain the need Train employees
which of them do you think is the most
important?
Secure involvement Encourage
Useful Phrases
total quality management
competitive pressure
quality improvement
product promotion
research & development process
quality audit
employee training
group brainstorming
top management
全面质量管理竞争压力质量改进产品促销研制开发过程质量审核员工培训集思广益高级管理层工作流程 work flow
Useful Expressions
production & operation management
product and service quality
product quality assurance
product quality control
product quality standard
product quality variance
quality auditing system
quality certificate
quality check
生产经营管理产品和服务质量产品质量保证产品质量控制产品质量标准产品质量差异质量审核制度品质证明书质量检测
Useful Expressions
talents
customer orientation
commercial invoice
L/C (Letter of Credit)
(shipping) marks
unit price
sales confirmation
gross weight
descriptions
人才顾客至上商业发票信用证运输标记单价销售合同毛重品名及规格
Useful Expressions
joint venture
business partner
independent operation
legitimate rights
authorized organ
joint stock company
board of directors
letter of intent
registered capital stock
合资企业合作伙伴独立经营合法权益授权机构合资公司董事会意向书注册资金