Unit 4,Book 1
Reading Activities
Pre-reading activities
While-reading activities
Post-reading activities
Pre-reading activities
1,Background information
EQ (Emotional Quotient) is vital to your success of
career,It is defined as the mental ability you are born
with which gives you your emotional sensitivity and
your potential for emotional learning management skills
which can help you maximize your long term health,
happiness and survival,Emotional intelligence gives
you a competitive edge,Having great intellectual
abilities may make you a superb fiscal analyst or legal
scholar,but a highly developed emotional intelligence
will make you a candidate for CEO or a brilliant trial
lawyer,An analysis of the personality traits that
accompany high IQ in men who also lack these
emotional competencies portrays,well,the stereotypical
nerd,critical and condescending,emotionally bland,By
contrast,men with the traits that mark emotional
intelligence are poised and outgoing,committed to people
and causes,sympathetic and caring,with a rich but
appropriate emotional life -- they're comfortable with
themselves,others,and the social universe they live in.
EQ involves the ability to perceive and identify emotions in
faces,tone of voice,body language,If you know how to
perceive and identify emotions in people’s behavior,you
may know how to behave in the best way to reveal the
emotions you want to convey to others,that is,you know
how to make a good impression on others,This is the first
step to success.
2,Lead-in activity
Before reading the passage,according to the title,How to
make a good impression”,discuss in groups the way to
making a good impression,We shall see which group will get
the most,This group will get a little prize.
While-reading activities
1,Words and phrases
2,Language points
3,Text structure analysis
1,Words and phrases
Impression
1) He has told me his plan and he has made a good
impression on me.
2) I have the impression that he’s not pleased.
动词,impress
1) She’s always trying to impress people with her new
clothes.
Conscious
1) The children were conscious of their mother’s
unhappiness.
2) He was badly hurt,but he remained conscious.
Attitude
What is your attitude to her work?
Reaction
What’s his reaction to your idea?
Range
1) Prices range from $10 to $25,
2) There are 80 students whose ages range from 20 to 40.
3) They can take part in a wide range of free time activities.
4) We are within range of their guns.
Focus
1) We must focus on our sales force as the chief means of
improving trade.
2) The children’s attention was focused on the stage.
Absorb
1) This material absorbs water.
2) History is a subject that absorbs her.
3) The artist was so absorbed in her work that she didn't’t hear
her visitor enter the room.
4) Time passes quickly when you are absorbed in reading a
good book.
Consistent
1) He was consistent in arriving late.
2) The second statement is not consistent with the first one.
Committed
meaning,spending time or energy on sth./ giving attention to
1) He is very committed to the cause of language teaching.
2) If you want to become an actor,you really have to commit
yourself to it.
Presentation,the presenting of something 表现，描述
I was asked to give a short presentation on the aims of the plan.
他们要求我就这计划的目的作一个简短的陈述。
Rate
1) the speed with which something happens or is done速度，
速率
He works at a very fast rate.
他工作的速度非常快。
2) the number of occasion within a certain period of time when
something happens 比率，率
There is a high accident rate in this factory.
这个工厂的事故率很高。
Depress,make someone unhappy使抑郁，使沮丧
1) The thought of going to work tomorrow really depresses
me.想到明天要上班我就心烦。
2) He's been very depressed since he lost his job.
自失去工作以来他心情一直不好。
Roar,make a loud,deep sound; 大声叫喊，咆哮
He roared with laughter at the joke.
听到这笑话，他哈哈大笑。
Drive someone crazy:make someone feel very angry or
annoyed; 逼得某人发疯，或受不了
His lack of order drove his girlfriend crazy.
他的不修边幅令他的女友受不了。
At one’s best,in one's best state or condition
处于最佳状态，在全盛时期
This is an example of his work at its best.
这代表了他最佳时期的作品。
2,Language points
1) Research shows we make up our minds about
people through unspoken communication within
seven seconds of meeting them,(Para,1)
Meaning,"Research shows within the first seven
seconds when we meet someone,we form our opinion
about him or her through nonverbal communication."
2) Consciously or unconsciously,we show our true
feelings with our eyes,faces,bodies and attitudes,
causing a chain of reactions,ranging from comfort
to fear,(Para,1)
Meaning,"Whether we are aware of,or unaware of it,
we use our eyes,faces,bodies and attitudes to express
our feelings,This causes a sequence of various
reactions from comfort to fear."
3) Focus on the first seven seconds,What did you think
and feel? How did you "read" the other person?
Meaning,Pay special attention to the first seven seconds,
What did you feel and think? How did you understand the
information about the other person?
4) The secret has always been you are the message,
(Para,3)
Meaning,The best way has always been you yourself give
off the information about you to others,When we say that a
way of behaving is the secret (of achieving something,) we
mean it is the best way or the only way to achieve it.
5) You were committed to what you were talking about
and so absorbed in the moment you lost all self-
consciousness,(Para,5)
Meaning,You were giving all your attention to what you
were saying and you were so interested in it that you lost all
your worries and embarrassments about what you looked
like,how you behaved and what others thought of you.
6) Many how-to books advise you to stride into a room
and impress others with your qualities,(Para,6)
Meaning,"Many books that offer advice on how to make a
good impression tell you to walk into a room with quick,
long steps and make others feel admiration and respect for
your good qualities."
7) If you follow all this advice,you'll drive everyone
crazy － including yourself,(Para,6)
Meaning,If you act in the way the how-to books tell you,
you'll make everyone upset or annoyed,and make yourself
upset and annoyed too.
8) The trick is to be consistently you,at your best,(Para,
7)
Meaning,The skilled way is that you always have your same
behavior,attitude and good qualities all the time and perform
as well as you are able to.
9) The most effective people never change from one
situation to another,They're the same whether they're
having a conversation,addressing their garden club or
being interviewed for a job,They communicate with their
whole being; the tones of their voices and their gestures
match their words,(Para,7)
Meaning,The most effective people remain consistent in all
situations,They act in the same way whether they're talking
with others,or they're giving a speech to others in their garden
club,or they're being interviewed for a job,They communicate
not only with their speech but also with their eyes,faces,bodies
and attitudes; the tones of their voices and their gestures are
consistent with their words
10) Public speakers,however,often send mixed messages,
(Para,8)
Meaning,Public speakers,however,often send confused
messages that is,what they say does not agree with what they
do.
11) The audience always believe what they see over what
they hear,(Para,9)
Meaning,The audience always think what they see with their
own eyes is more important than what they hear,that is,seeing
is believing.
12) He's not being honest,(Para,9)
Meaning,"He is,for the present time,not saying something
honest,He is lying."
"Be" is not usually used as the main verb in progressive tenses,
However,you can use it in progressive tenses to describe
someone's behavior at a particular time as in the sentence,
13) Some people start to say something while looking right
at you,but three words into the sentence,they break eye
contact and look out the window,(Para,10)
Meaning,Some people look at you only when they begin to say
something,but very soon they begin to look somewhere else.
14) I disagree,If I did agree,I certainly wouldn't look at my
feet or at the ceiling,I'd keep my eye on the lion! (Para,11)
Meaning,I don't agree that entering a room full of people is like
going into a lion's cage,Suppose I agreed with such a thought,I
would not look at my feet or at the ceiling but look carefully at
the lion to make sure it would not kill me because the lion was
most dangerous.
15) Then the chairman threw back his head and roared
with laughter,(Para,13)
Meaning,Then the chairman suddenly moved his head back
and laughed in a very loud,deep way.
16) Humor broke the stress of a very uncomfortable scene,
(Para,13)
Meaning,Humor ended the stress of a very uncomfortable
situation.
17) Take a good hard look at yourself,(Para,15)
Meaning,Use enough time and energy to think about
yourself thoroughly.
18) You already have within you the power to make a
good impression,because nobody can be you as well
as you can,(Para,15)
Meaning,You now have the ability that exists in yourself
to produce a good effect on other people,because nobody
can use your good qualities as well as you can.
3,Text structure analysis
In Passage A,the writer presents the reader his ideas
about "How to Make a Good Impression" with a general
statement that is supported by a list of examples,This is
one of the most common ways to support an idea or an
opinion,very effectively,especially for a short
paragraph.
The key point for this kind of structure is:
1) You have to list examples,just by naming them,It is
not necessary to go into detail about the examples,as the
list of examples is quite enough to support the point.
2) All the examples in the list must be supporting the
point you are making.
Post-reading activities
1,Key to exercises
2,A test of EQ
1,Key to exercises
II,1,We show our true feelings through unspoken
communication,that is,through our eyes,faces,bodies and
attitudes.
2,The qualities we use include,physical appearance,energy,
rate of speech,pitch and tone of voice,gesture,expression
through the eyes,and the ability to hold the interest of other
people.
3,These books do not tell us that the trick of making a good
impression is that we should consistently be ourselves a our
best.
4,We should never change the way we act from one
situation to another,whether we are having a conversation,
or addressing a garden club,or being interviewed for a job.
5,He means that what they say does not match the way they
look or what they do.
6,The author believes that,if you agreed these are similar,you
would keep our eyes on the lion,and would not look at your feet
or at the ceiling.
7,Look at those in the room and smile.
8,He believes that it is we who can be ourselves at our best,not
anyone else.
III,1,presentation 2,Conscious 3,Depressed 4,ranges
5,Consistent 6,Impressed 7,Reaction 8,encounter
IV,1,Are committed to 2,Take…seriously 3,Absorbed in 4,
Focus on 5,Made up his mind 6,Driving me crazy 7,Range
from …to
V,
1,It rained for two weeks on end,completely flooding the
village.
2,Running to catch the school bus,Sandy thought of her
older brother Bill who was away at college.
3,The bus arrived one hour late,causing me to miss the
beginning of the game.
4,The Marine sat there in the dimly-lit ward,holding the
old man’s hand and offering words of hope and strength.
5,Realizing he was too sick to tell whether or not I was
his son,I guessed he really needed me.
VI.
1,I was so excited about going away (that ) I couldn't sleep.
2,The chairman became so angry with his secretary (that) he
decided to fire him.
3,She speaks English so well (that)you would think it was her
native language.
4,He was so frightened (that) he broke eye contact and looked
out the window.
5,His presentation was so interesting (that) everyone listened
very carefully.
VII.
1,Consciously or unconsciously,people show their true
feelings with their eyes,faces,bodies and attitudes,causing
a chain of reactions,ranging from comfort to fear.
2,Think of your encounter with a stranger,Focus on the first
seven seconds,What did you feel and think? How did you
“read” this person?
3,You were committed to what you were talking about and
so absorbed in the moment that you lost all self-
consciousness.
4,Public speakers often send mixed messsages,but the
audience always believe what they see over what they hear.
5,If you want to make a good impression,the trick/skilled
way is to be consistently you,at your best.
IX.
Within; reaction; unconsciously; through; appearance; tone;
absorbed; self-consciousness; Because; change;
consistently;whole; Since; before; at; smile; by; being;
certainly; can
2,
1) You're on an airplane that suddenly hits extremely bad
turbulence and begins rocking from side to side,What
do you do?
a,Continue to read your book or magazine,or watch the
movie,paying little attention to the turbulence,
b,Become vigilant for an emergency,carefully
monitoring the stewardesses and reading the emergency
instructions card,
c,A little of both a and b,
d,Not sure -- never noticed,
2) You've taken a group of 4-year-olds to the park,and one
of them starts crying because the others won't play with
her,What do you do?
a,Stay out of it -- let the kids deal with it on their own,
b,Talk to her and help her figure out ways to get the other
kids to play with her.
c,Tell her in a kind voice not to cry,
d,Try to distract the crying girl by showing her some other
things she could play with,
3) Assume you're a college student who had hoped to get an
A in a course,but you have just found out you got a C-
on the midterm,What do you do?
a,Sketch out a specific plan for ways to improve your grade
and resolve to follow through on your plans,
b,Resolve to do better in the future,
c,Tell yourself it really doesn't matter much how you do in
the course,and concentrate instead on other classes where
your grades are higher,
d,Go to see the professor and try to talk her into giving you a
better grade,
4) Imagine you're an insurance salesman calling prospective
clients,Fifteen people in a row have hung up on you,and
you're getting discouraged,What do you do?
a,Call it a day and hope you have better luck tomorrow,
b,Assess qualities in yourself that may be undermining your
ability to make a sale,
c,Try something new in the next call,and keep plugging
away,
d,Consider another line of work,
5) You're a manager in an organization that is trying to
encourage respect for racial and ethnic diversity,You
overhear someone telling a racist joke,What do you do?
a,Ignore it -- it's only a joke,
b,Call the person into your office for a reprimand,
c,Speak up on the spot,saying that such jokes are inappropriate
and will not be tolerated in your organization,
d,Suggest to the person telling the joke he go through a
diversity training program,
6) You're trying to calm down a friend who has worked
himself up into a fury at a driver in another car who has
cut dangerously close in front of him,What do you do?
a,Tell him to forget it -- he's okay now and it's no big deal,
b,Put on one of his favorite tapes and try to distract him,
c,Join him in putting down the other driver,as a show of
rapport,
d,Tell him about a time something like this happened to you
and how you felt as mad as he does now,but then you saw
the other driver was on the way to a hospital emergency
room,
7) You and your life partner have gotten into an
argument that has escalated into a shouting match;
you're both upset and,in the heat of anger,making
personal attacks you don't really mean,What's the
best thing to do?
a,Take a 20-minute break and then continue the
discussion,
b,Just stop the argument -- go silent,no matter what
your partner says,
c,Say you're sorry and ask your partner to apologize,too,
d,Stop for a moment,collect your thoughts,then state
your side of the case as precisely as you can,
8) You've been assigned to head a working team that is
trying to come up with a creative solution to a nagging
problem at work,What's the first thing you do?
a,Draw up an agenda and allot time for discussion of each
item so you make best use of your time together,
b,Have people take the time to get to know each other
better,
c,Begin by asking each person for ideas about how to solve
the problem,while the ideas are fresh,
d,Start out with a brainstorming session,encouraging
everyone to say whatever comes to mind,no matter how
wild,
9) Your 3-year-old son is extremely timid,and has been
hypersensitive about -- and a bit fearful of -- new
places and people virtually since he was born,What
do you do?
a,Accept that he has a shy temperament and think of
ways to shelter him from situations that would upset
him,
b,Take him to a child psychiatrist for help,
c,Purposely expose him to lots of new people and
places so he can get over his fear,
d,Engineer an ongoing series of challenging but
manageable experiences that will teach him he can
handle new people and places,
10) For years you've been wanting to get back to
learning to play a musical instrument you tried in
childhood,and now,just for fun,you've finally gotten
around to starting,You want to make the most
effective use of your time,What do you do?
a,Hold yourself to a strict practice time each day,
b,Choose pieces that stretch your abilities a bit,
c,Practice only when you're really in the mood,
d,Pick pieces that are far beyond your ability,but that
you can master with diligent effort,
Reading Activities
Pre-reading activities
While-reading activities
Post-reading activities
Pre-reading activities
1,Background information
EQ (Emotional Quotient) is vital to your success of
career,It is defined as the mental ability you are born
with which gives you your emotional sensitivity and
your potential for emotional learning management skills
which can help you maximize your long term health,
happiness and survival,Emotional intelligence gives
you a competitive edge,Having great intellectual
abilities may make you a superb fiscal analyst or legal
scholar,but a highly developed emotional intelligence
will make you a candidate for CEO or a brilliant trial
lawyer,An analysis of the personality traits that
accompany high IQ in men who also lack these
emotional competencies portrays,well,the stereotypical
nerd,critical and condescending,emotionally bland,By
contrast,men with the traits that mark emotional
intelligence are poised and outgoing,committed to people
and causes,sympathetic and caring,with a rich but
appropriate emotional life -- they're comfortable with
themselves,others,and the social universe they live in.
EQ involves the ability to perceive and identify emotions in
faces,tone of voice,body language,If you know how to
perceive and identify emotions in people’s behavior,you
may know how to behave in the best way to reveal the
emotions you want to convey to others,that is,you know
how to make a good impression on others,This is the first
step to success.
2,Lead-in activity
Before reading the passage,according to the title,How to
make a good impression”,discuss in groups the way to
making a good impression,We shall see which group will get
the most,This group will get a little prize.
While-reading activities
1,Words and phrases
2,Language points
3,Text structure analysis
1,Words and phrases
Impression
1) He has told me his plan and he has made a good
impression on me.
2) I have the impression that he’s not pleased.
动词,impress
1) She’s always trying to impress people with her new
clothes.
Conscious
1) The children were conscious of their mother’s
unhappiness.
2) He was badly hurt,but he remained conscious.
Attitude
What is your attitude to her work?
Reaction
What’s his reaction to your idea?
Range
1) Prices range from $10 to $25,
2) There are 80 students whose ages range from 20 to 40.
3) They can take part in a wide range of free time activities.
4) We are within range of their guns.
Focus
1) We must focus on our sales force as the chief means of
improving trade.
2) The children’s attention was focused on the stage.
Absorb
1) This material absorbs water.
2) History is a subject that absorbs her.
3) The artist was so absorbed in her work that she didn't’t hear
her visitor enter the room.
4) Time passes quickly when you are absorbed in reading a
good book.
Consistent
1) He was consistent in arriving late.
2) The second statement is not consistent with the first one.
Committed
meaning,spending time or energy on sth./ giving attention to
1) He is very committed to the cause of language teaching.
2) If you want to become an actor,you really have to commit
yourself to it.
Presentation,the presenting of something 表现，描述
I was asked to give a short presentation on the aims of the plan.
他们要求我就这计划的目的作一个简短的陈述。
Rate
1) the speed with which something happens or is done速度，
速率
He works at a very fast rate.
他工作的速度非常快。
2) the number of occasion within a certain period of time when
something happens 比率，率
There is a high accident rate in this factory.
这个工厂的事故率很高。
Depress,make someone unhappy使抑郁，使沮丧
1) The thought of going to work tomorrow really depresses
me.想到明天要上班我就心烦。
2) He's been very depressed since he lost his job.
自失去工作以来他心情一直不好。
Roar,make a loud,deep sound; 大声叫喊，咆哮
He roared with laughter at the joke.
听到这笑话，他哈哈大笑。
Drive someone crazy:make someone feel very angry or
annoyed; 逼得某人发疯，或受不了
His lack of order drove his girlfriend crazy.
他的不修边幅令他的女友受不了。
At one’s best,in one's best state or condition
处于最佳状态，在全盛时期
This is an example of his work at its best.
这代表了他最佳时期的作品。
2,Language points
1) Research shows we make up our minds about
people through unspoken communication within
seven seconds of meeting them,(Para,1)
Meaning,"Research shows within the first seven
seconds when we meet someone,we form our opinion
about him or her through nonverbal communication."
2) Consciously or unconsciously,we show our true
feelings with our eyes,faces,bodies and attitudes,
causing a chain of reactions,ranging from comfort
to fear,(Para,1)
Meaning,"Whether we are aware of,or unaware of it,
we use our eyes,faces,bodies and attitudes to express
our feelings,This causes a sequence of various
reactions from comfort to fear."
3) Focus on the first seven seconds,What did you think
and feel? How did you "read" the other person?
Meaning,Pay special attention to the first seven seconds,
What did you feel and think? How did you understand the
information about the other person?
4) The secret has always been you are the message,
(Para,3)
Meaning,The best way has always been you yourself give
off the information about you to others,When we say that a
way of behaving is the secret (of achieving something,) we
mean it is the best way or the only way to achieve it.
5) You were committed to what you were talking about
and so absorbed in the moment you lost all self-
consciousness,(Para,5)
Meaning,You were giving all your attention to what you
were saying and you were so interested in it that you lost all
your worries and embarrassments about what you looked
like,how you behaved and what others thought of you.
6) Many how-to books advise you to stride into a room
and impress others with your qualities,(Para,6)
Meaning,"Many books that offer advice on how to make a
good impression tell you to walk into a room with quick,
long steps and make others feel admiration and respect for
your good qualities."
7) If you follow all this advice,you'll drive everyone
crazy － including yourself,(Para,6)
Meaning,If you act in the way the how-to books tell you,
you'll make everyone upset or annoyed,and make yourself
upset and annoyed too.
8) The trick is to be consistently you,at your best,(Para,
7)
Meaning,The skilled way is that you always have your same
behavior,attitude and good qualities all the time and perform
as well as you are able to.
9) The most effective people never change from one
situation to another,They're the same whether they're
having a conversation,addressing their garden club or
being interviewed for a job,They communicate with their
whole being; the tones of their voices and their gestures
match their words,(Para,7)
Meaning,The most effective people remain consistent in all
situations,They act in the same way whether they're talking
with others,or they're giving a speech to others in their garden
club,or they're being interviewed for a job,They communicate
not only with their speech but also with their eyes,faces,bodies
and attitudes; the tones of their voices and their gestures are
consistent with their words
10) Public speakers,however,often send mixed messages,
(Para,8)
Meaning,Public speakers,however,often send confused
messages that is,what they say does not agree with what they
do.
11) The audience always believe what they see over what
they hear,(Para,9)
Meaning,The audience always think what they see with their
own eyes is more important than what they hear,that is,seeing
is believing.
12) He's not being honest,(Para,9)
Meaning,"He is,for the present time,not saying something
honest,He is lying."
"Be" is not usually used as the main verb in progressive tenses,
However,you can use it in progressive tenses to describe
someone's behavior at a particular time as in the sentence,
13) Some people start to say something while looking right
at you,but three words into the sentence,they break eye
contact and look out the window,(Para,10)
Meaning,Some people look at you only when they begin to say
something,but very soon they begin to look somewhere else.
14) I disagree,If I did agree,I certainly wouldn't look at my
feet or at the ceiling,I'd keep my eye on the lion! (Para,11)
Meaning,I don't agree that entering a room full of people is like
going into a lion's cage,Suppose I agreed with such a thought,I
would not look at my feet or at the ceiling but look carefully at
the lion to make sure it would not kill me because the lion was
most dangerous.
15) Then the chairman threw back his head and roared
with laughter,(Para,13)
Meaning,Then the chairman suddenly moved his head back
and laughed in a very loud,deep way.
16) Humor broke the stress of a very uncomfortable scene,
(Para,13)
Meaning,Humor ended the stress of a very uncomfortable
situation.
17) Take a good hard look at yourself,(Para,15)
Meaning,Use enough time and energy to think about
yourself thoroughly.
18) You already have within you the power to make a
good impression,because nobody can be you as well
as you can,(Para,15)
Meaning,You now have the ability that exists in yourself
to produce a good effect on other people,because nobody
can use your good qualities as well as you can.
3,Text structure analysis
In Passage A,the writer presents the reader his ideas
about "How to Make a Good Impression" with a general
statement that is supported by a list of examples,This is
one of the most common ways to support an idea or an
opinion,very effectively,especially for a short
paragraph.
The key point for this kind of structure is:
1) You have to list examples,just by naming them,It is
not necessary to go into detail about the examples,as the
list of examples is quite enough to support the point.
2) All the examples in the list must be supporting the
point you are making.
Post-reading activities
1,Key to exercises
2,A test of EQ
1,Key to exercises
II,1,We show our true feelings through unspoken
communication,that is,through our eyes,faces,bodies and
attitudes.
2,The qualities we use include,physical appearance,energy,
rate of speech,pitch and tone of voice,gesture,expression
through the eyes,and the ability to hold the interest of other
people.
3,These books do not tell us that the trick of making a good
impression is that we should consistently be ourselves a our
best.
4,We should never change the way we act from one
situation to another,whether we are having a conversation,
or addressing a garden club,or being interviewed for a job.
5,He means that what they say does not match the way they
look or what they do.
6,The author believes that,if you agreed these are similar,you
would keep our eyes on the lion,and would not look at your feet
or at the ceiling.
7,Look at those in the room and smile.
8,He believes that it is we who can be ourselves at our best,not
anyone else.
III,1,presentation 2,Conscious 3,Depressed 4,ranges
5,Consistent 6,Impressed 7,Reaction 8,encounter
IV,1,Are committed to 2,Take…seriously 3,Absorbed in 4,
Focus on 5,Made up his mind 6,Driving me crazy 7,Range
from …to
V,
1,It rained for two weeks on end,completely flooding the
village.
2,Running to catch the school bus,Sandy thought of her
older brother Bill who was away at college.
3,The bus arrived one hour late,causing me to miss the
beginning of the game.
4,The Marine sat there in the dimly-lit ward,holding the
old man’s hand and offering words of hope and strength.
5,Realizing he was too sick to tell whether or not I was
his son,I guessed he really needed me.
VI.
1,I was so excited about going away (that ) I couldn't sleep.
2,The chairman became so angry with his secretary (that) he
decided to fire him.
3,She speaks English so well (that)you would think it was her
native language.
4,He was so frightened (that) he broke eye contact and looked
out the window.
5,His presentation was so interesting (that) everyone listened
very carefully.
VII.
1,Consciously or unconsciously,people show their true
feelings with their eyes,faces,bodies and attitudes,causing
a chain of reactions,ranging from comfort to fear.
2,Think of your encounter with a stranger,Focus on the first
seven seconds,What did you feel and think? How did you
“read” this person?
3,You were committed to what you were talking about and
so absorbed in the moment that you lost all self-
consciousness.
4,Public speakers often send mixed messsages,but the
audience always believe what they see over what they hear.
5,If you want to make a good impression,the trick/skilled
way is to be consistently you,at your best.
IX.
Within; reaction; unconsciously; through; appearance; tone;
absorbed; self-consciousness; Because; change;
consistently;whole; Since; before; at; smile; by; being;
certainly; can
2,
1) You're on an airplane that suddenly hits extremely bad
turbulence and begins rocking from side to side,What
do you do?
a,Continue to read your book or magazine,or watch the
movie,paying little attention to the turbulence,
b,Become vigilant for an emergency,carefully
monitoring the stewardesses and reading the emergency
instructions card,
c,A little of both a and b,
d,Not sure -- never noticed,
2) You've taken a group of 4-year-olds to the park,and one
of them starts crying because the others won't play with
her,What do you do?
a,Stay out of it -- let the kids deal with it on their own,
b,Talk to her and help her figure out ways to get the other
kids to play with her.
c,Tell her in a kind voice not to cry,
d,Try to distract the crying girl by showing her some other
things she could play with,
3) Assume you're a college student who had hoped to get an
A in a course,but you have just found out you got a C-
on the midterm,What do you do?
a,Sketch out a specific plan for ways to improve your grade
and resolve to follow through on your plans,
b,Resolve to do better in the future,
c,Tell yourself it really doesn't matter much how you do in
the course,and concentrate instead on other classes where
your grades are higher,
d,Go to see the professor and try to talk her into giving you a
better grade,
4) Imagine you're an insurance salesman calling prospective
clients,Fifteen people in a row have hung up on you,and
you're getting discouraged,What do you do?
a,Call it a day and hope you have better luck tomorrow,
b,Assess qualities in yourself that may be undermining your
ability to make a sale,
c,Try something new in the next call,and keep plugging
away,
d,Consider another line of work,
5) You're a manager in an organization that is trying to
encourage respect for racial and ethnic diversity,You
overhear someone telling a racist joke,What do you do?
a,Ignore it -- it's only a joke,
b,Call the person into your office for a reprimand,
c,Speak up on the spot,saying that such jokes are inappropriate
and will not be tolerated in your organization,
d,Suggest to the person telling the joke he go through a
diversity training program,
6) You're trying to calm down a friend who has worked
himself up into a fury at a driver in another car who has
cut dangerously close in front of him,What do you do?
a,Tell him to forget it -- he's okay now and it's no big deal,
b,Put on one of his favorite tapes and try to distract him,
c,Join him in putting down the other driver,as a show of
rapport,
d,Tell him about a time something like this happened to you
and how you felt as mad as he does now,but then you saw
the other driver was on the way to a hospital emergency
room,
7) You and your life partner have gotten into an
argument that has escalated into a shouting match;
you're both upset and,in the heat of anger,making
personal attacks you don't really mean,What's the
best thing to do?
a,Take a 20-minute break and then continue the
discussion,
b,Just stop the argument -- go silent,no matter what
your partner says,
c,Say you're sorry and ask your partner to apologize,too,
d,Stop for a moment,collect your thoughts,then state
your side of the case as precisely as you can,
8) You've been assigned to head a working team that is
trying to come up with a creative solution to a nagging
problem at work,What's the first thing you do?
a,Draw up an agenda and allot time for discussion of each
item so you make best use of your time together,
b,Have people take the time to get to know each other
better,
c,Begin by asking each person for ideas about how to solve
the problem,while the ideas are fresh,
d,Start out with a brainstorming session,encouraging
everyone to say whatever comes to mind,no matter how
wild,
9) Your 3-year-old son is extremely timid,and has been
hypersensitive about -- and a bit fearful of -- new
places and people virtually since he was born,What
do you do?
a,Accept that he has a shy temperament and think of
ways to shelter him from situations that would upset
him,
b,Take him to a child psychiatrist for help,
c,Purposely expose him to lots of new people and
places so he can get over his fear,
d,Engineer an ongoing series of challenging but
manageable experiences that will teach him he can
handle new people and places,
10) For years you've been wanting to get back to
learning to play a musical instrument you tried in
childhood,and now,just for fun,you've finally gotten
around to starting,You want to make the most
effective use of your time,What do you do?
a,Hold yourself to a strict practice time each day,
b,Choose pieces that stretch your abilities a bit,
c,Practice only when you're really in the mood,
d,Pick pieces that are far beyond your ability,but that
you can master with diligent effort,
