Unit Three Part I Language Structures 1.I think they should be told that their homework has to be checked before they hand it in. ———— In a passive sentence with the modal auxiliary have to, the passive verb phrase is formed by have/has to be +-ed participle. 2. Is she paid anything extra for overtime? ——— When this sentence is converted to an active one, it reads: Do they pay her anything extra for overtime? In this active sentence, there are two objects, the direct object anything and the indirect object her. When a sentence with a direct and an indirect object is converted to a passive one, usually it is the indirect object that becomes the subject of the passive verb. Thus,“Is she paid anything extra for overtime?” Of course it is not wrong to use the direct object as the subject, e.g., Is anything extra paid to her for overtime? But this is not as common as “ Is she paid ….?” Moreover, note that when the direct object is used as the subject, the indirect object should be preceded by the preposition to. 3. I don’t think anybody should be made fun of … . ——— The passive verb phrase in this sentence is converted from the verb phrase make fun of. Other verb phrases in the v. + n. +prep. structure which can be converted into the passive voice include: make use of, take care of, etc, Many reference books have been made use of by the students. Part II. Dialogue Farewell to Rude Manners turn out:　prove, judged to be something Ex: It turned out that she had known their intentions right from the start. She turned out to have known their intentions right from the start. Turn out the lights; A large group of protesters have turned out. An assembly line turning out cars. rough a. Rugby is a ~ game. ~ sea a ~ time a ~ translation a ~ estimate a ~ guess If the worst comes to the worst. ——— If the worst possible situation actually happens. manners n. ——— polite way of behaving She has such good / bad ~. It is bad ~ to point at people. He is a man with good / bad /no ~. a charging mob: a noisy crowd who are ready to fight. leave v. ——— make sth or sb stay in a particular position or condition Who left the door open? Her narrow escape left her shaking with terror. Leave the future to take care of itself. reserve v. ——— keep for the special use; book These seats are ~d for the elderly and disabled. We’ll ~ the ticket for you till tomorrow. ~ a table at the restaurant rushing the door: moving quickly and forcefully toward the door. as a rule: in general; usually be preoccupied with/in sth: thinking and/or worrying continuously about sth so that you do not pay attention to other things: Ex: He was too preoccupied with his own thoughts to notice anything wrong. She seemed preoccupied all the time I was talking to her. They were too preoccupied with themselves: were thinking so much of themselves that they were totally unaware of others. Be occupied in/with: be busy/involved in sth Ex: He was occupied in/with sculpturing. the me-first mentality: regarding oneself as the most important It is time for sb. to do sth; It is (high, about, quite, really) time that sb. did sth inspect and look round: inspect means to check/examine in detail Then how come the safe was burgled and the door and windows were locked fast How come : how is it that; why Part III Readings Pre-reading questions: Why did the shopper go to the large department? What happened to him? Is the shopper a shoplifter? Language points: be sensible to dash into the store sensible: acting with a good sense Surely it would be ~ to get a second opinion. Sensitive a. ——— able to notice understand others’ feeling; able to feel physical sensation; easily hurt; a situation that needs to be dealt with very carefully because it may offend people or make them angry; She is young but ~. He is ~ to cold. She is ~ to criticism. Sorry, I didn’t realize it is such a ~ issue. 2. accuse sb. of sth and charge sb. with sth 3. assume v. take as true I ~d his innocence / him to be innocent / that he is innocent. 4. this was met with silence; meet: give back, response Ex: meet violence with violence 5. shoplifter: a person who steals things from a shop while posing as a customer 6. managers on their hands and knees and sacked store detectives On one’s hands and knees: in a humble respectful way Ex: He was willing to go to her father on his hands and knees to ask if he could marry her. 7. sack store detectives: dismiss, fire 8. clear-cut: not vague; definite Reading 2: Pre-reading questions: 1. What did Mr. James complain about? 2. What did Mr. James call the Manager’s attention to? Language points 1. make a strong complaint about--- Complaint noun; complain verb. They complained that the price of books had increased. They complained to the manager of/about the service. He made a complaint against his neighbor about the big noise. 2. on booking a table: on/upon + doing = as soon as; when 3. an ill-mannered reception on the part of your head waiter Ill-mannered : adject + noun + ed Ex: small-sized, bad-tempered, narrow-minded, short-sighted 4. On the part of sb./ on one’s part: regarding or with respect to the one specified Ex: Brilliant strategy on the part of Confederate forces ensured their victory. There will be no objection on our part to the plan. 5. smooth over: resolve an argument or conflict, make problems, difficulties, etc, seem less important prompt attention : quick attention and without delay Additional Activities Put on the play adapted from Reading II Dictation writing How to Write a Complaint Letter Include your name, address, and home and work phone numbers. Type your letter if possible. If it is handwritten, make sure it is neat and easy to read. Make your letter brief and to the point. Include all important facts about your purchase, including the date and place where you made the purchase and any information you can give about the product or service such as serial or model numbers or specific type of service. State exactly what you want done about the problem and how long you are willing to wait to get it resolved. Be reasonable. Include all documents regarding your problem. Be sure to send COPIES, not originals. Avoid writing an angry, sarcastic, or threatening letter. The person reading your letter probably was not responsible for your problem but may be very helpful in resolving it. Keep a copy of the letter for your records. Sample Complaint Letter Name of Contact Person, if available Title, if available Company Name Consumer Complaint Division, if you have no contact person Street Address City, State, Zip Code Dear (Contact Person): Re: (account number, if applicable) On (date), I (bought, leased, rented, or had repaired) a (name of the product, with serial or model number or service performed) at (location and other important details of the transaction). Unfortunately, your product (or service) has not performed well (or the service was inadequate) because (state the problem). I am disappointed because (explain the problem: for example, the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.). To resolve the problem, I would appreciate it if you could (state the specific action you want—money back, charge card credit, repair, exchange, etc.). Enclosed are copies of my records (include copies of receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents). I look forward to your reply and a resolution to my problem, and will wait until (set a time limit) before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at (home and/or office numbers with area code). Sincerely, Your name Enclosure(s) cc: (reference to whom you are sending a copy of this letter, if anyone Quiz Part I. Words and Expressions: 1.提出建议 2. 建立榜样 3.高峰时段 4. 亲眼所见 5.代代相传 6. 忽略 7. 有礼貌 8. 对---投诉 Part II. Translate the following into English: 我认为任何人都不应该因为其身体残疾而受到嘲笑。 该是我们做些什么，告别粗鲁行为的时候了。 因为在领班那里受到粗鲁的对待， 他给那家饭馆的经理写了一封投诉信。 计划结果失败了。 我觉得把小册子分发给游人将是个可行的办法。 Part III. Translant the following sentences into Chinese: But even the most enjoyable visions of managers on their hands and knees and sacked store detectives couldn’t really comfort me. Those young men were too preoccupied with themselves. If the worst comes to the worst, you may find yourself on an overcrowded bus with no order and in a near-riot. I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great disappointment to our guests and sets a very bad example of English hospitality. It’s said that air pollution in this city has been considerably reduced.