国际金钥匙 Les Clefs d’Or
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? I,What’s Les Clefs d’Or
? [Concierge]— n,janitor,the keeper of keys,
Les Clefs d’Or [pronounce as lay clay door],
which is a noun came from Old French,
means an international professional
association that is composed by golden key
members who devote to service field.
Concierge词源
? 关于 "Concierge"一词的来源有一个很有趣的说
法,一种说法是来源于拉丁文,语意为 "保管 "、
"管理 "或是仆人;我们却宁愿选择另一种说法,
即古代法语的衍生意思,那能让我们寻回封建时
代 CONCIERGE 发展的轨迹,这个词为 "Comte
des cierge"(蜡烛伯爵,即保管蜡烛的人 ),是负
责满足一些到豪华场所娱乐的贵族们的奇想和渴
望,以及其他需求的人 )。
Membership
? the UICH (Union Internationale des
Concierges d’Hotels) has more than
4500 golden keys in 34 countries,
? the members in China is closing 300 (a
handful of them are women).
The philosophy of the Les Clefs
d’Or
? ~ is to give guests satisfied and
pleasantly surprised service on the
premise of legality.
? Especially,traveling service in China
must with an eye to six points which
are diet,kip,traffic,entertainment,sign
seeing and shopping.
Example of golden key service
? providing the latest information of fashion,
current affairs and different kinds of
activities;
? buying football or opera tickets;
? planning for outdoor team meeting;
? satisfying guests special requirement,
includes of projecting official evening
which is hold in overseas cities,arranging
activities for big companies,taking good
care of children whose parents are our
guests that traveling or being trained
outside,even delivering golden fish for
guest to his friend on the other side of the
earth.
如何做一个出色的 CHIEF
CONCIERGE?
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