In the Shadow of the City, Video Author(s): Anne Donnellon ; James Reed Click on the name for more titles by an author. Depicts the site and operation of an international development project. A serious conflict has developed between the two principals, an Ethiopian woman and a British entrepreneur. The film shows the stakes involved. Subject(s): Africa; Cross cultural relations; Diversity; International operations; Interpersonal relations; Project management; Social enterprise Type: Case Video Publication Date: 6/29/90 Product Number: 890523 Length: 8 min Source: List Price: $100.00 Quantity: Team Talk: The Power of Language in Team Dynamics (Hardcover) Author(s): Anne Donnellon Click on the name for more titles by an author. Donnellon argues that the gap between the ideal and the reality of team work is due to the failure to recognize and address the paradoxes that team work poses for individuals, teams, managers, and organizations. The central paradox is that teams require both the preservation of differences among its members as well as the integration of those differences into a single working unit. The way team members talk reflects and shapes the way they resolve these tensions. Using a sociolinguistic framework for analyzing team conversations, Donnellon draws on nterviews and transcripts of team meetings that she gathered from product development teams in Fortune 200 companies. Her research shows that if organizations are to use teams effectively, they must remove the contradictions and barriers that impede team work. To realize the full potential of teams, organizations and managers must accomdate themselves to the requirements of real team process. Donnellon offers practical suggestions for managing these challenges. She identifies key dimensions for diagnosing team interaction and exposes the organizational and individual roots of team problems. Subject(s): Communication; Communication strategy; Group behavior; Group decision making; Group dynamics; Human relations; Interpersonal behavior; Interpersonal relations; Management teams; Organizational behavior; Teams Type: HBS Press Book Publication Date: 2/23/96 Product Number: 619X Length: 320p Source: List Price: $29.95 Quantity: Teams Program: PAL and Windows Author(s): Jon R. Katzenbach ; Douglas K. Smith ; Anne Donnellon et al. Click on the name for more titles by an author. Developed in conjunction with leading organizations, Teams presents proven, leading-edge solutions to the challenges of improving the performance of your teams. Teams offers a unique, integrated mix of products that fits the natural learning process and that, all together, are the best way to internalize key concepts, change behavior, and produce positive results. First, a video introduces the concepts and shows you how leading companies put these ideas into action; second, Harvard Business Review articles lead you through a detailed examination of the concepts; and finally, an interactive CD-ROM program allows you to practice applying the concepts through hands-on learning and role-playing. Teams includes: Teams and Organizational Change, a video which goes behind the scenes at Magma Metals, the Ritz-Carlton, and Sealed Air Corp. to show you firsthand the wisdom of empowering teams, as well as the downside of poor planning for teams; Making Teams Work, a Harvard Business Review article collection featuring Katzenbach and Smith's seminal article, "The Discipline of Teams," which covers management teams, cross-functional teams, motivating and measuring a team's work, how to lead a team, and more; and Teams That Work multimedia CD-ROM, which helps you understand the dynamics that operate within teams, diagnose the problems that constrain team functions, and solve problematic team dynamics. Subject(s): Communication in organizations; Employee development; Interpersonal relations; Management development; Management teams; Managerial skills; Organizational behavior; Teams Type: Management Program Publication Date: 3/3/97 Product Number: 1997PW Length: Source: List Price: $695.00 Quantity: YPF S.A.: Shaping a New Culture Author(s): Anne Donnellon Click on the name for more titles by an author. Examines the organizational changes and human resource strategies implemented to create an entrepreneurial culture within the formerly state-owned oil company. After a local entrepreneur radically downsized and reorganized the company, YPF was successfully taken public in 1993. But in a country where the economy had been closed for many decades and state-owned institutions had become bloated and highly bureaucratic, changing the mindset and behavior of the workforce to turn it into a competitive player in the world economy was not automatic. It required major redesign of organizational systems like recruiting, training, and performance management. Describes the changes introduced by a new vice president of human resources and offers early reaction to those changes. Teaching Purpose: To illustrate the complex and interacting set of organizational changes needed to create a high-performance culture, especially in a bureaucratic company in an emerging economy. Subject(s): Corporate culture; Human resources management; Organizational design; Petroleum; South America Setting Information: Geographic Setting: Argentina Industry Setting: oil & gas Number of Employees: 10,000 Case Time Frame Start: 1997 Case Time Frame End: 1998 Type: Case (Field) Publication Date: 9/30/99 Product Number: BAB014 Length: 19p Source: Babson College List Price: $5.50 Quantity: Additional Copies (copyright permission only-- nonshippable) You will be charged $4.75 for each additional copy Advanced Search | Tips -- Choose a Topic -- Accounting & Finance Balanced Scorecard Change Customers E-Commerce & the internet Economics Entrepreneurship Government & the nonprofit Innovation International business Knowledge management Leadership Management Managing people Marketing Operations Organizational behavior Persuasion Strategy Teaching & the case method Technology Privacy Policy | Mailing & Telephone Information | Email Us | Free Updates | Help © 1995-2000 by the President and Fellows of Harvard College. 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